Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver five-star customer service and drive sales.
- Company: Join Europcar, the leading car and van rental company in Europe.
- Benefits: Enjoy a competitive salary, electric company car, and uncapped commission.
- Other info: Opportunities for career progression and personal development await you.
- Why this job: Make an impact by developing your team and enhancing customer experiences.
- Qualifications: Must have a clean driving licence and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Europcar is the European car and van rental leader with a premium positioning. Europcar is looking for a Performance Manager at our Bristol Airport location.
What we can offer you:
- Competitive Basic Salary
- Provision of a fully electric company car with on site charging (subject to availability)
- Exceptional commission scheme - uncapped bonus potential with on target earnings
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Free on site car parking
- Pension and a life insurance scheme
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Lead a team of rental sales agents to deliver five star customer service
- Work closely with the Station Manager to achieve incremental sales RPD targets
- Maximise incremental sales through effective training, coaching and staff development
- Manage staff performance through documented reviews and corrective actions
- Build an effective team through the promotion of a Serviced Based Sales culture
- Support the Company's culture of Continuous Improvement through daily communication with staff via dedicated coaching and feedback sessions
- Ensure all administration is completed accurately according to operating procedures
- Ensure that the station consistently achieves KPIs
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- National travel and exposure across the UK will be required, with approximately 80% travel expected
- Ability to communicate effectively with people at all levels
- Strong customer service skills
- A positive management style
- Ability to motivate and gain commitment from the team through leading by example
- Good organisation skills
- Ability to think on your feet and work both individually and as part of a team
- Skilled in multi-tasking
- Ability to think about finding solutions rather than problems
- Professional approach
- Proven track record of driving great sales
If you believe you have what it takes to become a successful Performance Manager within Europcar, then please apply today!
Performance Manager in Bristol employer: Europcar Group UK Limited
Contact Detail:
Europcar Group UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Europcar on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to performance management and customer service. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams or improved sales in previous roles. This will help you stand out as a strong candidate for the Performance Manager position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and show your enthusiasm for joining the Europcar team.
We think you need these skills to ace Performance Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Performance Manager role. Highlight your experience in leading teams, driving sales, and delivering exceptional customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team at Europcar. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven sales or improved team performance in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Numbers
As a Performance Manager, you'll need to demonstrate your understanding of sales metrics and KPIs. Brush up on relevant figures from your previous roles and be ready to discuss how you achieved or exceeded targets. This shows you're results-driven and can bring value to Europcar.
✨Showcase Your Leadership Style
Europcar is looking for someone who can lead a team effectively. Prepare examples of how you've motivated teams in the past, especially through coaching and training. Highlight your positive management style and how it has led to improved performance and customer service.
✨Emphasise Customer Service Skills
Customer service is key in this role. Be ready to share specific instances where you've gone above and beyond for customers. Discuss how you foster a service-based sales culture within your team, as this aligns with Europcar's values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to think on your feet or resolve conflicts within your team. This will showcase your ability to find solutions rather than focus on problems, which is crucial for the role.