Rental Sales Agent

Rental Sales Agent

Full-Time 24000 - 36000 £ / year (est.) No home office possible
Europcar España

At a Glance

  • Tasks: Provide top-notch customer service and sell our awesome rental products.
  • Company: Join Europcar, a global leader in mobility with a vibrant team culture.
  • Benefits: Enjoy competitive pay, uncapped commission, and 6 weeks holiday to start!
  • Why this job: Make a real impact while earning great rewards in a fast-paced environment.
  • Qualifications: Must have a valid driving licence and a passion for sales.
  • Other info: Great career progression opportunities and discounts on car rentals and mobile contracts.

The predicted salary is between 24000 - 36000 £ per year.

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If you are unfamiliar with these requirements, please seek the advice of legal counsel.## ## **Job Description**We are currently seeking a sales motivated and customer-oriented **Sales & Customer Service Officer** to join our **Southport** team on a **full time basis!*** A competitive hourly rate + shift loadings + generous, uncapped incentive scheme* Opportunity to maximise your income based on your exceptional performance with our incentive program* Ongoing training and development* Access to same-day pay via our financial wellbeing provider* Employee Referral Program – earn $$ when you successfully refer a candidate* Company uniform provided* Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!* Access to an international brand with opportunities to work nationally and globally* Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App – the #1 app for mental fitness* Great culture, working with an energetic, supportive and high performing team**Some of the key responsibilities include:*** Greet customers and assist them in renting vehicles as based on their preferences and needs* Process rental agreements accurately and efficiently* Address customer inquires and concerns promptly and professionally* Inspect vehicles before and after rental periods, noting any damages* Achieve or exceed sales targets* Maintain knowledge of current promotions, services, and products to assist with sales efforts* Build strong customer relationships to encourage repeat business and referrals* Detailing and cleaning vehicles to business quality standards* Refuel and transport vehicles**To be considered, you should possess:*** Previous experience in sales, customer service or retail* Car rental experience is highly desirable* Strong communication skills and ability to interact with customers* Computer literacy skills required* Ability to work efficiently in a fast-paced, high-pressure environment* Flexibility to work on a rotating shift roster – 7 day shift work including weekends and public holidays* Valid Australian driver\’s license with a clean driving record* Current and ongoing Australian work rights* A positive can do attitude!**About Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.“We help to change the way you move” is what we stand for and brings us together. More than ever, we\’re committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar – a global leader of car rental and light commercial vehicle rental, Goldcar – a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \”value for money\” positioning, and Euromobil, a German car rental player. The Group also operates the \”myEuropcar\” platform for vehicle subscription.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).More info:**Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio». La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en: #J-18808-Ljbffr

Rental Sales Agent employer: Europcar España

At Europcar, we pride ourselves on being an exceptional employer, offering a dynamic work environment where customer satisfaction is paramount. Our Rental Sales Agents enjoy competitive salaries, uncapped commission potential, and a comprehensive benefits package that includes generous holiday allowances, career development opportunities, and discounts on car hire and mobile contracts. Join us in a culture that values teamwork, professionalism, and personal growth, all while being part of a global leader in mobility solutions.
Europcar España

Contact Detail:

Europcar España Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rental Sales Agent

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Europcar. Understand their services, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your sales pitch! As a Rental Sales Agent, you'll need to sell products and services. Think about how you can highlight your skills in influencing others and handling objections. Role-play with a friend or family member to get comfortable.

Tip Number 3

Show off your customer service skills! Be ready to share examples of how you've provided excellent service in the past. Remember, the customer is at the centre of everything we do, so demonstrate your commitment to making their experience top-notch.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about the role. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Rental Sales Agent

Customer Service
Sales Skills
Communication Skills
Teamwork
Time Management
Attention to Detail
Organisational Skills
Influencing Skills
Positive Attitude
Professional Appearance
Ability to Work Under Pressure
Driving Licence
Commercial Awareness

Some tips for your application 🫡

Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you put the customer at the centre of everything you do, just like we do at StudySmarter!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate a well-structured application that’s easy to read.

Tailor Your Application: Make sure to customise your application for the Rental Sales Agent role. Mention specific skills from the job description that match your experience, so we can see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Europcar España

Know Your Customer Service Basics

As a Rental Sales Agent, customer service is key. Brush up on your customer service skills and be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer!

Familiarise Yourself with the Products

Make sure you know the range of products and services Europcar offers. This will help you confidently discuss them during the interview. Prepare to explain how you would sell these products to enhance a customer's journey.

Demonstrate Your Sales Skills

Since this role involves sales, be prepared to showcase your ability to influence and persuade. Think of specific instances where you successfully sold a product or service, and be ready to discuss your approach to overcoming objections.

Showcase Your Team Spirit

Europcar values teamwork, so highlight your ability to work well with others. Share examples of how you've collaborated with colleagues to achieve a common goal, especially in high-pressure situations.

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