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- Tasks: Provide top-notch customer service and sell rental products at Inverness Airport.
- Company: Join Europcar Mobility Group, a leader in global mobility services.
- Benefits: Enjoy competitive salary, generous holiday, and career development opportunities.
- Why this job: Make a real impact by helping customers on their journeys while earning commission.
- Qualifications: Full driving licence and a positive attitude towards sales required.
- Other info: Diverse and inclusive workplace with a focus on respect and teamwork.
The predicted salary is between 24000 - 30000 £ per year.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Europcar is looking for Rental Sales Agents at Inverness Airport location to work as part of our team on the front desk. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high-quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is desirable.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
Rental Sales Agent (Maternity Cover) in Inverness employer: Europcar España
Contact Detail:
Europcar España Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent (Maternity Cover) in Inverness
✨Tip Number 1
Get to know Europcar's values and culture before your interview. We want to see how you can fit into our team, so show us that you embrace change and respect diversity. A little research goes a long way!
✨Tip Number 2
Practice your customer service skills! As a Rental Sales Agent, you'll be at the front desk, so role-play common scenarios with a friend. Show us you can handle enquiries with a smile and keep things professional.
✨Tip Number 3
Be ready to talk about your sales experience. We love candidates who can sell our services enthusiastically. Think of examples where you've influenced others or met targets, and be prepared to share those stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the Europcar family. Don’t miss out!
We think you need these skills to ace Rental Sales Agent (Maternity Cover) in Inverness
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about the role and how you can contribute to our team at Europcar.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your skills align with what we’re looking for in a Rental Sales Agent!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits about your experience and skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Europcar España
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Europcar's core values. They emphasise respect, teamwork, and customer service. Show how your personal values align with theirs, and be ready to share examples of how you've demonstrated these in past roles.
✨Prepare for Customer Scenarios
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Think about common customer scenarios you might face and prepare responses that highlight your problem-solving skills and ability to provide excellent service. Practising role-play with a friend can help you feel more confident.
✨Highlight Your Sales Skills
Since this role involves selling additional products and services, be prepared to discuss your sales experience. Share specific examples of how you've successfully influenced customers or met sales targets in previous jobs. This will demonstrate your enthusiasm for selling and your ability to handle objections.
✨Showcase Your Team Spirit
Europcar values teamwork, so be ready to talk about your experiences working in a team environment. Highlight instances where you collaborated with colleagues to achieve a common goal or supported a teammate in a challenging situation. This will show that you can thrive in a fast-paced, team-oriented setting.