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- Tasks: Provide top-notch customer service and sell rental products to enhance customer journeys.
- Company: Join Europcar, a global leader in mobility services with a vibrant team culture.
- Benefits: Competitive salary, uncapped commission, 6 weeks holiday, and discounts on car hire and mobile contracts.
- Why this job: Earn while you learn in a fast-paced environment where your contributions truly matter.
- Qualifications: Must have a valid driving licence and a passion for sales and teamwork.
- Other info: Diverse and inclusive workplace with great career progression opportunities.
The predicted salary is between 28800 - 48000 £ per year.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Europcar is looking for Rental Sales Agents. OTE earnings opportunity - £40,000. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Exceptional commission scheme - uncapped bonus potential with on target earnings
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high quality rental service to meet customer needs.
- To be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.
If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
Rental Sales Agent in Birmingham employer: Europcar España
Contact Detail:
Europcar España Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent in Birmingham
✨Tip Number 1
Get to know Europcar's values and culture before your interview. They really value respect and teamwork, so think about how you can demonstrate these qualities in your answers.
✨Tip Number 2
Practice your sales pitch! Since the role is all about providing top-notch customer service and selling products, be ready to showcase your enthusiasm and ability to handle objections during the interview.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer. This shows you're genuinely interested in the role and helps you figure out if Europcar is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining the team.
We think you need these skills to ace Rental Sales Agent in Birmingham
Some tips for your application 🫡
Show Your Customer Service Skills: In your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers, as this is key for a Rental Sales Agent role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Make sure to customise your application for the Rental Sales Agent position. Mention specific skills from the job description that you possess, like your ability to work under pressure or your enthusiasm for sales.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Europcar España
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Europcar's core values. They emphasise happiness, respect, and teamwork. Show how your personal values align with theirs during the conversation.
✨Prepare for Customer Scenarios
As a Rental Sales Agent, you'll be at the forefront of customer service. Think of examples from your past experiences where you provided excellent service or handled difficult situations. Be ready to share these stories to demonstrate your skills.
✨Show Your Sales Enthusiasm
Since this role involves selling additional products and services, express your enthusiasm for sales. Prepare to discuss your approach to overcoming objections and how you can influence customers positively.
✨Practice Clear Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your verbal and written communication skills.
