Telephone Sales Account Manager - Homebased
Telephone Sales Account Manager - Homebased

Telephone Sales Account Manager - Homebased

Leeds Full-Time 32000 - 42000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Develop and maintain customer relationships while driving sales through telesales calls.
  • Company: Join Europa Worldwide Group, a top logistics operator with a global presence and a vibrant culture.
  • Benefits: Enjoy a competitive salary, bonuses, full training, a company car, and 25 days holiday.
  • Why this job: Build your own mini business in a supportive environment with opportunities for growth and development.
  • Qualifications: Must have a full UK driving license and sales experience in freight forwarding; passion for sales is essential.
  • Other info: Embrace a fantastic work/life balance in a rapidly growing global organisation.

The predicted salary is between 32000 - 42000 £ per year.

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse. We currently have a national Road Account Manager sales team which we’re expanding. This is a fantastic opportunity for a sales driven and entrepreneurial individual to build your own ‘mini’ business and eventually develop into a Senior Road Account Manager.

As a Sales Account Manager, you’re responsible for developing and maintaining your customer base within your allocated area/location. Your main responsibilities will include:

  • Source sales leads using the company’s in-house CMS, or other sources of information.
  • Make telesales calls (outbound) to potential clients to profile and qualify the prospect, using your knowledge of the Europa product portfolio.
  • For the first 12 months, manage the accounts in your business base by maintaining and developing the levels of business within that client base, ideally with the aim of becoming the sole supplier.
  • Make regular contact with your customers pro-actively to ensure that we are satisfying the needs of the customer and with a mind to developing further business opportunities from within that account.
  • After 12 months, focus exclusively on selling within existing customers and closing new customers to hand over to a customer service team.

Salary: £40,000 - £50,000 base salary (depending on experience). Average Bonus earnings - year 1: £5k, year 2: £10k, year 3: £16k.

Benefits include:

  • Full training and career development.
  • Company car.
  • 25 days holidays + bank holidays.
  • Enhanced maternity and paternity pay.
  • A fantastic working culture which promotes excellent work/life balance.
  • The opportunity to develop, progress and work within a global organisation which is rapidly growing.

What you will bring to the role as a Sales Account Manager:

  • MUST HAVE a full UK driving license.
  • Sales experience within the freight forwarding sector (air, sea or road).
  • Passionate about sales and customer service.
  • Eager to learn, develop and excel in your career within sales.

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations.

Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Europa Worldwide Group do not accept agency CV submissions unless specifically requested/engaged with the role by the Internal Recruitment Team. Please do not submit speculative CVs to our Recruiters, Employees, Hiring Managers, or any branches/locations directly.

Telephone Sales Account Manager - Homebased employer: Europa Worldwide Group

Europa Worldwide Group is an exceptional employer that fosters a dynamic and supportive work culture, ideal for sales-driven individuals looking to thrive in the logistics sector. With comprehensive training, generous benefits including a competitive salary, bonus potential, and enhanced family leave, employees are encouraged to develop their careers within a rapidly growing global organisation. The home-based role of Telephone Sales Account Manager offers the unique opportunity to build your own business while enjoying a healthy work/life balance.
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Contact Detail:

Europa Worldwide Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Sales Account Manager - Homebased

✨Tip Number 1

Familiarise yourself with the logistics industry, especially freight forwarding. Understanding the nuances of air, sea, and road transport will help you speak confidently about the services Europa offers during your interactions.

✨Tip Number 2

Network with professionals in the logistics sector. Attend industry events or join relevant online forums to connect with potential clients and gain insights that could give you an edge in your sales approach.

✨Tip Number 3

Prepare to demonstrate your sales skills through role-playing scenarios. Practising how to handle objections and close deals can showcase your readiness for the position during interviews or informal discussions.

✨Tip Number 4

Research Europa Worldwide Group's recent achievements and projects. Being knowledgeable about their growth and initiatives will not only impress but also allow you to tailor your conversation to align with their goals.

We think you need these skills to ace Telephone Sales Account Manager - Homebased

Sales Experience in Freight Forwarding
Excellent Communication Skills
Customer Relationship Management
Lead Generation
Telesales Proficiency
Account Management
Negotiation Skills
Problem-Solving Skills
Time Management
Self-Motivation
Adaptability
Knowledge of Logistics and Supply Chain
Full UK Driving License
Passion for Sales and Customer Service

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telephone Sales Account Manager. Familiarise yourself with the logistics industry and the specific requirements mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant sales experience, particularly within the freight forwarding sector. Emphasise your achievements and skills that align with the role, such as customer service and sales proficiency.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you are interested in Europa Worldwide Group and how your background makes you a suitable candidate for the position.

Highlight Your Driving License: Since a full UK driving license is a must-have for this role, ensure it is clearly stated in your application. This will demonstrate that you meet one of the key requirements right from the start.

How to prepare for a job interview at Europa Worldwide Group

✨Know Your Product Portfolio

Familiarise yourself with Europa's product offerings in logistics, including road, air, and sea services. Being able to discuss these confidently will show your understanding of the business and how you can meet customer needs.

✨Demonstrate Sales Experience

Prepare to share specific examples from your previous sales roles, particularly in freight forwarding. Highlight your successes in sourcing leads and closing deals, as this will resonate well with the interviewers.

✨Show Enthusiasm for Customer Service

Express your passion for providing excellent customer service. Discuss how you have maintained client relationships in the past and how you plan to ensure customer satisfaction while identifying new business opportunities.

✨Prepare Questions

Have a few insightful questions ready about the company culture, team dynamics, and growth opportunities within Europa. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Telephone Sales Account Manager - Homebased
Europa Worldwide Group
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