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- Tasks: Manage key accounts, ensuring top-notch performance and customer care.
- Company: Join Europa Worldwide Group, a leading independent logistics operator featured in The Sunday Times Top Track 250.
- Benefits: Enjoy 25 days annual leave, onsite amenities, and a focus on wellbeing.
- Why this job: Be part of a dynamic team that values collaboration, personal growth, and work-life balance.
- Qualifications: 3+ years in client management or commercial roles with strong financial understanding.
- Other info: Opportunity for maternity cover with potential for long-term career development.
The predicted salary is between 36000 - 60000 £ per year.
Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales offices in the UK, and the Republic of Ireland, plus European teams in France, Belgium and the Netherlands and internationally in Cape Town, Hong Kong, China, India and the UAE.
A Key Account Manager to ensure top-notch performance and customer care for Corby Warehouse key accounts, meeting clients' needs on time and in full while balancing Europa Worldwide’s goals and profitability. Success in this role comes through close collaboration with site leadership and management, ensuring smooth operations and client satisfaction.
- Collaborate with operational teams to reduce costs, optimise service, and maximise profitability for both clients and Europa.
- Serve as the primary commercial contact, ensuring accurate pricing, modelling, and execution, while identifying upselling opportunities.
- Hold the operation and clients accountable for meeting Service Level Agreements and commitments.
- Prepare and lead monthly client meetings, presenting performance metrics, actions, and timelines.
- Stay updated on emerging technologies and trends to drive long-term success for Europa and its clients.
- Continuously seek personal and team development opportunities.
Strong understanding of pricing, modelling, and financial processes, with experience identifying upselling opportunities. In-depth knowledge of client industries, including market trends, operational dependencies, and financial landscapes. Experience working closely with warehouse operational teams to optimise service delivery, reduce costs, and increase profitability. Track record of driving continuous improvement initiatives, holding teams accountable, and ensuring service levels are met. Ability to prepare and lead structured client meetings, presenting performance data, key metrics, and actionable outcomes. Experience in client management, operations, or commercial roles (3+ years preferred). Strong understanding of financial metrics, contract management, and service level agreements.
- Convenient Onsite Amenities: Free car parking and an onsite canteen for your convenience.
- Generous Time Off: Benefit from 25 days of annual leave.
- Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
- Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
- Referral Rewards: Earn up to £1000 by referring a friend to join our team.
- Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
- Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards.
Europa Worldwide Group do not accept agency CV submissions unless specifically requested/engaged with the role by the Internal Recruitment Team. Please do not submit speculative CVs to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Sales Account Manager - (Maternity Cover) (Contract) employer: Europa Worldwide Group
Contact Detail:
Europa Worldwide Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager - (Maternity Cover) (Contract)
✨Tip Number 1
Familiarise yourself with the logistics industry, especially focusing on key account management. Understanding the specific challenges and trends in this sector will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who have experience in account management roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with financial metrics and service level agreements in detail. Be ready to share examples of how you've successfully managed client relationships and driven profitability.
✨Tip Number 4
Stay updated on emerging technologies in logistics and be prepared to discuss how these can impact client satisfaction and operational efficiency. Showing that you are proactive about industry advancements can set you apart.
We think you need these skills to ace Sales Account Manager - (Maternity Cover) (Contract)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and requirements for the Sales Account Manager position. Tailor your application to highlight relevant experience in client management, operations, and financial processes.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing key accounts, optimising service delivery, and driving profitability. Use specific examples to demonstrate your success in similar roles, particularly in logistics or related industries.
Showcase Your Skills: Make sure to showcase your skills in pricing, modelling, and financial metrics. Mention any experience you have with Service Level Agreements and how you've held teams accountable for meeting these commitments.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you are a good fit for Europa Worldwide Group and how you can contribute to their goals.
How to prepare for a job interview at Europa Worldwide Group
✨Understand the Company and Its Divisions
Before your interview, make sure you research Europa Worldwide Group and its three divisions: Europa Road, Europa Air & Sea, and Europa Warehouse. Understanding their operations and how they fit into the logistics industry will help you demonstrate your interest and knowledge during the interview.
✨Prepare for Client Management Scenarios
Since the role involves managing key accounts and client relationships, be ready to discuss your previous experiences in client management. Prepare specific examples of how you've handled challenging situations, optimised service delivery, or identified upselling opportunities.
✨Showcase Your Financial Acumen
The job requires a strong understanding of pricing, modelling, and financial processes. Brush up on these concepts and be prepared to discuss how you've used them in past roles to drive profitability and meet service level agreements.
✨Demonstrate Continuous Improvement Mindset
Highlight your experience with continuous improvement initiatives. Be ready to share examples of how you've held teams accountable for performance and implemented changes that led to better service delivery and cost reduction.
