At a Glance
- Tasks: Ensure smooth customs operations and handle documentation during out of hours.
- Company: Join Europa Worldwide Group, a top logistics business with a strong international presence.
- Benefits: Enjoy competitive salary, hybrid work, generous time off, and wellbeing resources.
- Other info: Dynamic work culture promoting work-life balance and recognition for your efforts.
- Why this job: Be part of a forward-thinking team where your contributions truly matter.
- Qualifications: Two years' experience in customs or road operations and excellent attention to detail.
The predicted salary is between 32000 - 36500 £ per year.
Who are we? Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions - Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years. With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future. If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive.
We are looking for an Out of Hours Customs Administrator (10pm – 6.00am) to join our busy customs team in Dartford. The purpose of this role is to ensure the smooth and efficient out of hours operation and customs administration within the company. The role involves handling documentation, responding to queries, and managing various processes to ensure timely and accurate completion of tasks related to customs declarations, operations, exports, imports, and transport.
What can we offer in return?
- Competitive salary between £32k – 36.5k depending on experience.
- Hybrid set up after completion of probation.
- Convenient Onsite Amenities: Free car parking and an onsite canteen for your convenience.
- Generous Time Off: Benefit from 25 days of annual leave.
- Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
- Benefits portal: where you access a wide range of exclusive discounts, company benefits, wellbeing resources and much more.
- Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
- Referral Rewards: Generous referral bonus when you refer a friend to work with us!
- Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
- Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards.
What you will be doing:
The nature of the role involves performing various tasks depending on the night and the department the employee is assigned to. The OOH team's nights work includes but is not limited to the following operations as a core:
- Operations: Read in all EDIs and complete missing profiles. Allocate T Forms.
- Exports: Prepare export packs. Print and sign DGNs. Handle export EDI requests. Forwarding T Forms and manual T Forms. Respond to emails from hauliers regarding exports. Address EBS queries, validations, and orange lane sheets. Manage export pre-advice requests. Handle CN37s and the Irish export manifest.
- Imports: Process import declarations. Handle import arrivals. Handle the Irish import manifest and T forms. Respond to emails from hauliers regarding imports and GMR requests.
- Transport: Address trunk handover problems. Handle trunk manifest emails. Manage fleet callouts. Undertake any other duties as requested by their line manager, commensurate with the role.
Our Ideal Person:
- Excellent attention to detail when processing large amounts of data.
- Two years’ experience in a customs / road operations role.
- Excellent communication and ability to build and maintain strong customer relationships.
- Experience preferred in administration, data entry or customer service.
- Comfortable in a fast-paced environment.
Please note that an offer of employment is subject to the completion of satisfactory pre-employment checks.
Out of Hours Customs Administrator in Portsmouth employer: Europa Worldwide Group
Europa Worldwide Group is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary and a hybrid working model after probation. With a strong focus on work-life balance, generous time off, and a supportive culture that celebrates contributions through recognition programmes, employees in Dartford can thrive in a dynamic logistics environment while enjoying convenient onsite amenities and access to exclusive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Out of Hours Customs Administrator in Portsmouth
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Europa Worldwide Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Europa Worldwide Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Europa Worldwide Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Out of Hours Customs Administrator in Portsmouth
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Europa Worldwide Group:This is your chance to really connect with the team at Europa Worldwide Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Europa Worldwide Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Europa Worldwide Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Europa Worldwide Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Europa Worldwide Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
