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For Companies At a Glance
- Tasks: Manage customer relationships and ensure top-notch service delivery.
- Company: Independent logistics operator with a focus on customer satisfaction.
- Benefits: Competitive salary, monthly bonuses, and hybrid working options.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and 2 years of experience in customer service or sales.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
An independent logistics operator is seeking a Customer Service Operator in Dartford, UK. In this role, you will manage customer relationships, ensure service level agreements are met, and handle the customer service cycle.
The ideal candidate should possess strong communication skills, a background in internal sales or customer service, and at least 2 years of commercial office experience.
The position offers competitive salary, monthly bonuses, and a hybrid working option.
Logistics Customer Service Specialist in Dartford employer: Europa Worldwide Group
Contact Detail:
Europa Worldwide Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Service Specialist in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences to demonstrate how you've successfully managed customer relationships and resolved issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Logistics Customer Service Specialist in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and logistics. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Logistics Customer Service Specialist role. We love seeing your personality come through, so keep it engaging and professional.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Europa Worldwide Group
✨Know Your Logistics
Make sure you brush up on logistics terminology and processes. Understanding the basics of supply chain management and customer service cycles will show that you're serious about the role and can hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively managed customer relationships in the past. Think about specific situations where your communication made a difference and be ready to share those stories.
✨Familiarise Yourself with Service Level Agreements (SLAs)
Research what SLAs are relevant to the logistics industry. Be prepared to discuss how you’ve ensured compliance with SLAs in previous roles, as this will demonstrate your understanding of the expectations in customer service.
✨Prepare for Hybrid Working Questions
With the hybrid working option, think about how you manage your time and productivity when working remotely. Be ready to discuss your strategies for staying organised and maintaining communication with your team and customers.
