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- Tasks: Be the go-to person for client queries and support, ensuring smooth onboarding and operations.
- Company: Join a leading international organisation shaping the future of financial markets.
- Benefits: Competitive pay, skill development, and a vibrant, collaborative work culture.
- Why this job: Make a real impact while building relationships across Europe in a dynamic environment.
- Qualifications: Degree in economics, finance, or business; client service experience is a plus.
- Other info: Great opportunities for career growth and exposure to global clients.
The predicted salary is between 30000 - 42000 £ per year.
Acting as the main contact for client enquiries and internal requests, providing prompt and professional support.
Managing client onboarding, including contract review and set-up on relevant systems.
Supporting clients and colleagues with questions about contracts, commercial terms and index products.
Assisting with revenue operations, including monthly reporting and account reconciliations.
Making sure our reporting and contractual processes are accurate and efficient.
Supporting teams across business development, finance, legal and marketing on exciting index product projects.
Suggesting new ideas to improve how we work and enhance the client experience.
Building strong relationships with clients and colleagues from across Europe.
- Bachelor’s degree in economics, finance, business or a related field.
- Fluent in English (spoken and written); another European language is a plus.
- Experience in client service, account management or financial operations.
- Strong communication and relationship-building skills.
- Good analytical skills and attention to detail.
- Comfortable using Microsoft Excel and other reporting tools.
- Team player who thrives in a multicultural environment.
- Organised, proactive and eager to learn.
The opportunity to work in a leading international organization at the forefront of financial markets.
A collaborative and professional work environment that values initiative and growth.
Exposure to a broad network of internal stakeholders and global clients.
Competitive compensation and opportunities to develop your skills and grow your career in the European capital markets.
Index Sales Client Services Associate employer: Euronext
Contact Detail:
Euronext Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Index Sales Client Services Associate
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its index products. Show us you’re not just interested in the role, but also in how you can contribute to enhancing the client experience.
✨Tip Number 3
Practice your communication skills! Since this role involves building relationships, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Index Sales Client Services Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your client service experience and any relevant projects you've worked on, especially those involving financial operations or relationship management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Index Sales Client Services Associate role. Share specific examples of how you've supported clients in the past and how you can bring value to our team.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and professional. Use concise language and check for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your initiative!
How to prepare for a job interview at Euronext
✨Know Your Stuff
Make sure you understand the index products and services offered by the company. Brush up on financial terms and concepts relevant to the role, as this will help you answer questions confidently and show your enthusiasm for the industry.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships or resolved issues in the past. This will demonstrate your strong communication skills and ability to build rapport.
✨Be Ready with Questions
Prepare insightful questions about the company's approach to client service and how they measure success in this role. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
✨Highlight Your Organisational Skills
Given the need for accuracy in reporting and contract management, be ready to discuss how you stay organised and manage multiple tasks. Share specific tools or methods you use to keep track of details and deadlines, which will illustrate your proactive nature.
