Director of Revenue Operations in City of Westminster

Responsibilities

• Partner with the CCO and commercial leadership team to drive commercial strategy and execution.
• Establish and embed best practices across sales planning, forecasting, business reviews and performance management.
• Develop frameworks that improve commercial accountability, predictability and operational effectiveness.
• Drive global consistency while balancing the varying needs of regional commercial teams.
• Own and evolve the revenue operating model across the organization, including forecasting, pipeline management, territory planning, quota design and sales performance analysis.
• Ensure high‑quality commercial reporting and actionable insights.
• Identify risks and opportunities across the revenue funnel and recommend actions to improve performance.
• Build executive‑level dashboards and reporting that support better decision making.
• Translate commercial data into meaningful insights for senior leadership.
• Improve forecasting accuracy and revenue predictability.
• Drive adoption of data‑driven decision making across the organization.
• Identify and implement opportunities to streamline commercial processes and drive efficiency.
• Lead programs that improve the customer journey, sales productivity and operational rigor.
• Act as a change agent within the organization, delivering sustainable improvements at scale.
• Partner with Product, Marketing, Finance and Customer Success to ensure alignment across the go‑to‑market ecosystem.
• Maximise the effectiveness of CRM and commercial technology platforms.
• Evaluate emerging technologies, including AI‑enabled solutions, that can improve commercial effectiveness and productivity.
• Influence senior stakeholders across multiple regions and functions, building strong relationships with commercial leaders globally.
• Lead, develop and inspire high‑performing teams where applicable.
• Key Achievements
• Improve forecasting accuracy and commercial predictability.
• Increase sales productivity and operational efficiency.
• Strengthen pipeline governance and revenue visibility.
• Drive better decision making through improved reporting and analytics.
• Enhance collaboration across the global commercial organization.
• Establish a culture of commercial excellence and continuous improvement.

Qualifications

• Significant experience in Revenue Operations, Sales Operations, Commercial Excellence, GTM Operations or a related discipline.
• Experience operating at Director, Senior Director or equivalent level.
• Proven success supporting global commercial organizations.
• Strong forecasting, planning, pipeline management and sales performance expertise.
• Experience driving operational transformation and process improvement initiatives.
• Strong analytical skills with the ability to turn complex data into meaningful insights.
• Demonstrated experience influencing senior stakeholders and executive leadership teams.
• Experience working with CRM, reporting and revenue technology platforms.

Desirable Experience

• Experience within Saa S, subscription, technology, research, data or information services businesses.
• Exposure to AI‑enabled commercial processes and automation.
• Experience supporting international, matrixed organizations.
• Knowledge of commercial planning, territory design, compensation or sales effectiveness programs.

Benefits

• Executive visibility and direct partnership with the Chief Commercial Officer.
• Opportunity to influence future commercial strategy of a global business.
• Truly international scope across multiple regions and markets.
• Collaborative, data‑driven culture that values transformation.
• Competitive salary, generous holiday allowance and hybrid working arrangements.
• Core‑hours flexibility and training & development opportunities.
• Clear pathways for career growth with promotions from within.
• About Euromonitor International

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers.

We provide truly global insight and data on thousands of products and services; we are the first destination for organizations seeking growth.

#J-18808-Ljbffr