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For Companies At a Glance
- Tasks: Provide IT support and deliver services to users across the UK and Ireland.
- Company: Join a dynamic team in a leading IT infrastructure company.
- Benefits: Gain practical experience, with opportunities for career progression and development.
- Why this job: Kickstart your IT career while making a real difference in user support.
- Qualifications: Basic IT knowledge and a passion for problem-solving.
- Other info: Collaborative environment with mentorship from experienced engineers.
The predicted salary is between 28800 - 48000 £ per year.
As a Junior IT Infrastructure Engineer, you will provide IT Infrastructure support and delivery services to users and supported sites across the United Kingdom and Ireland, as part of a single, cross-border IT Infrastructure team. This role supports the delivery of end user computer services and associated infrastructure, working under the guidance of more experienced engineers and in collaboration with the wider IT Infrastructure team and specialist regional or global teams as required. The role provides an opportunity to build practical experience across the IT Infrastructure function, with progression of responsibility aligned to capability, experience and individual aspiration.
Main Duties
- Provide desk-side and remote IT support to users, diagnosing and resolving hardware, software and connectivity issues that fall within the post holder's skills and experience.
- Provide basic local support for IT Infrastructure services and equipment, including end user devices, servers, VoIP telephony and network infrastructure, within defined scope and under supervision.
- Log, manage and progress Incidents and Service Requests.
- Raise Incidents, Requests or Change Requests for other teams or engineers.
- Install, configure and support end user devices and associated equipment (including PCs, laptops and peripherals).
- Support routine end user computer activities such as device builds, rebuilds and deployments.
- Support the management of end user device assets, including receiving, staging, issuing, tracking and decommissioning equipment.
- Create and maintain technical, operational and site documentation.
Junior IT Infrastructure Engineer in Wolverhampton employer: Eurofins
Contact Detail:
Eurofins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Infrastructure Engineer in Wolverhampton
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field, attend local meetups or online webinars. You never know who might have a lead on a Junior IT Infrastructure Engineer role that’s perfect for you.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or LinkedIn message can show your enthusiasm and keep you on their radar. We love seeing candidates who are proactive!
✨Tip Number 3
Prepare for interviews by brushing up on common IT support scenarios. Think about how you’d troubleshoot hardware or software issues. Practising these responses can really help you stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals ready to jump into the world of IT Infrastructure.
We think you need these skills to ace Junior IT Infrastructure Engineer in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior IT Infrastructure Engineer role. Highlight any relevant IT support experience, especially with hardware and software troubleshooting, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT infrastructure and how your background makes you a great fit for our team. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved IT issues in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Eurofins
✨Know Your Tech Basics
Brush up on your knowledge of hardware, software, and connectivity issues. Be ready to discuss common problems you might encounter in the role and how you would approach solving them. This shows that you’re not just a theoretical candidate but someone who can think practically.
✨Show Your Team Spirit
Since this role involves working closely with a cross-border IT team, highlight any previous experiences where you collaborated with others. Share examples of how you’ve contributed to team projects or supported colleagues, as teamwork is key in this position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT support scenarios. Think about past experiences where you diagnosed and resolved issues, and be ready to explain your thought process. This will demonstrate your problem-solving skills and ability to work under supervision.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics, the tools they use, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
