Technical Services Team Lead – Reports & Customer Care in Manchester
Technical Services Team Lead – Reports & Customer Care

Technical Services Team Lead – Reports & Customer Care in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Technical Services team and manage testing project lifecycles.
  • Company: Global life sciences firm with a focus on innovation.
  • Benefits: Enhanced leave, pension plans, and health programmes.
  • Why this job: Make a difference in life sciences while leading a dynamic team.
  • Qualifications: Degree in a scientific field and experience in customer interactions.
  • Other info: Collaborative environment with opportunities for continuous improvement.

The predicted salary is between 36000 - 60000 £ per year.

A global life sciences firm is looking for a leader to manage the Technical Services team in Manchester. This role involves overseeing the lifecycle of testing projects, ensuring optimal communication between sales, customers, and laboratories.

The ideal candidate will have:

  • a degree in a relevant scientific field
  • experience in customer interactions
  • solid organizational skills

They will focus on continuous improvement and help foster a collaborative environment.

Benefits include enhanced leave, pension plans, and health programs.

Technical Services Team Lead – Reports & Customer Care in Manchester employer: Eurofins

Join a global life sciences firm in Manchester that prioritises employee well-being and professional growth. With a strong focus on collaboration and continuous improvement, we offer enhanced leave, comprehensive pension plans, and health programmes to support our team. As a leader in the Technical Services team, you will thrive in a dynamic work culture that values innovation and meaningful contributions.
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Contact Detail:

Eurofins Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Services Team Lead – Reports & Customer Care in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the life sciences field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for those interviews! Research the company and its projects, especially in technical services. Be ready to discuss how your experience aligns with their needs, particularly in customer care and project management.

Tip Number 3

Show off your organisational skills! During interviews, share examples of how you've successfully managed projects or improved processes in previous roles. This will demonstrate your ability to lead the Technical Services team effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Technical Services Team Lead – Reports & Customer Care in Manchester

Leadership Skills
Project Management
Customer Interaction
Organisational Skills
Communication Skills
Continuous Improvement
Collaboration
Scientific Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in technical services and customer care. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Services Team Lead position. Share specific examples of your leadership and communication skills that relate to the job.

Showcase Your Scientific Knowledge: Since this role requires a degree in a scientific field, make sure to mention your qualifications and any relevant projects or experiences. We love seeing how your academic background can contribute to our team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Eurofins

Know Your Science

Make sure you brush up on your scientific knowledge relevant to the role. Be prepared to discuss your degree and any specific projects or experiences that showcase your expertise in the life sciences field.

Showcase Your Leadership Skills

As a Technical Services Team Lead, you'll need to demonstrate your leadership abilities. Think of examples where you've successfully managed a team or project, and be ready to share how you foster collaboration and continuous improvement.

Communication is Key

Since this role involves liaising between sales, customers, and laboratories, practice articulating your thoughts clearly. Prepare to discuss how you've handled customer interactions in the past and how you ensure effective communication across different teams.

Ask Insightful Questions

Prepare some thoughtful questions about the company's approach to technical services and customer care. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.

Technical Services Team Lead – Reports & Customer Care in Manchester
Eurofins
Location: Manchester

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  • Technical Services Team Lead – Reports & Customer Care in Manchester

    Manchester
    Full-Time
    36000 - 60000 £ / year (est.)
  • E

    Eurofins

    5000+
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