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- Tasks: Manage samples and ensure customer needs are met while communicating effectively with clients.
- Company: Global life sciences company based in Manchester focused on safety and health.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Be a vital link in making the world safer and healthier through customer support.
- Qualifications: Strong customer service skills, attention to detail, and experience with Microsoft Office and LIMS.
- Other info: Join a dynamic team dedicated to impactful work in life sciences.
The predicted salary is between 36000 - 60000 £ per year.
A global life sciences company based in Manchester is seeking a detail-oriented individual to act as an interface between sales and testing laboratories. The role involves managing samples, ensuring customer requirements are met, and maintaining effective communication with clients.
The ideal candidate should have significant customer service skills, attention to detail, and experience with Microsoft Office and LIMS.
Join us to help make the world safer and healthier.
Cosmetics Lab Customer Support Specialist in Manchester employer: Eurofins
Contact Detail:
Eurofins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cosmetics Lab Customer Support Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the cosmetics and life sciences industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their mission and values will help you connect your skills to what they need, especially in customer support.
✨Tip Number 3
Show off your attention to detail during interviews. Bring examples of how you've managed samples or handled customer queries effectively in the past. It’s all about demonstrating that you can meet customer requirements!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference in the world of life sciences. Your next opportunity could be just a click away!
We think you need these skills to ace Cosmetics Lab Customer Support Specialist in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've effectively communicated with clients and resolved issues in the past.
Be Detail-Oriented: Since attention to detail is key for this role, give examples of how you've managed samples or data accurately. We love candidates who can demonstrate their meticulous nature!
Familiarity with Tools: Mention your experience with Microsoft Office and LIMS in your application. We’re looking for someone who can hit the ground running, so let us know how you’ve used these tools before.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Eurofins
✨Know Your Stuff
Make sure you understand the basics of customer support in a lab environment. Brush up on your knowledge of LIMS and how it integrates with customer service. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves liaising between sales and testing labs, practice articulating how you would handle different customer scenarios. Think about examples where you've effectively communicated complex information to clients or colleagues, as this will highlight your ability to maintain effective communication.
✨Attention to Detail is Key
Prepare to discuss specific instances where your attention to detail made a difference in your previous roles. Whether it was managing samples or ensuring customer requirements were met, having concrete examples will demonstrate your fit for the position.
✨Familiarise Yourself with Microsoft Office
Since experience with Microsoft Office is essential, make sure you can confidently discuss how you've used these tools in past roles. Be ready to share examples of how you’ve utilised Excel for data management or Word for creating reports, as this will show your technical proficiency.
