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- Tasks: Train clients on our online platforms and support their onboarding process.
- Company: Join Eurofins, a global leader in life sciences dedicated to safety and sustainability.
- Benefits: Enjoy remote work options, health plans, life assurance, and access to Perkbox discounts.
- Why this job: Be part of a mission-driven team that values innovation, diversity, and making a positive impact.
- Qualifications: Strong communication skills and a passion for technology are essential; no technical experience required.
- Other info: We celebrate diversity and support your career development—apply even if you don’t meet every requirement!
The predicted salary is between 28800 - 43200 ÂŁ per year.
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.
If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins network.
Job Description
Unfortunately, we are unable to offer visa sponsorship for this role.
This role can be remote working but regular travel and client visits are expected after completion of training.
Working hours are Monday – Friday, 9am – 5pm.
Our vision is to provide industry leading web and mobile platforms which add value to our clients and our service offering. As a Junior Product Trainer, you will report to the Head of IT, and be responsible for the support and successful on-boarding of new and existing clients onto our new online offerings.The core function of the role is to provide client training, support and set-up for all our online offerings.
You will work directly with the Software team to take customer feedback, provide ideas and help innovate our web and mobile offerings.
- Work closely with the sales team to understand the sales pipeline and recently “won” business in order to plan workload
- Build long lasting relationships with our customers and understand their business processes and requirements in detail.
- Partner closely with our in house development team to deliver new technology and represent the customer in internal meetings
- Data configuration – handling large volumes of data.
- Meet with new clients to understand their existing testing routines and processes in detail.
- Data gather on behalf on the client to ensure a smooth and timely transition into Eurofins Laboratory systems
- Set up and configure Eurofins business systems.
- Train and support all key stakeholders in the use of various online and mobile tools to ensure effective use of the transactional processes of these systems. (Web Training and On-Site Training)
- Act as the first point of contact for the client on any issues, concerns and technical inputs during the on-boarding process
- To liaise with other members of the Eurofins team, including the Commercial Teamand Business UnitManagers to ensure the successful on-boarding of new clients
- Be a strong team player demonstrating excellent communication and influencing skills
- Understand the needs of our Water Hygiene Business
Qualifications
- This position is ideal for anyone with strong presentation, communication and creative skills. An excellent entry into the IT industry for non-technical experience.
- Good organisational Skills.
- Strong interpersonal and relationship building skills.
- Technically minded (Comfortable with using different web and mobile applications).
- Excellent attention to detail
Additional Information
At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
As a Eurofins employee you will benefit from:
- Reward and Recognition
- Health Cash Plan
- Life Assurance (4 times annual salary).
- Company Pension Plan
- Employee Assistance Programme – 24/7 confidential support.
- Free car parking
- Worldwide career opportunities
- Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.
What Happens Next
Our people are the backbone of what we do, so it\’s incredibly important we find the right individuals to join us. As a potential new recruit you\’ll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it\’s requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
We support your development!Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
Weembracediversity!Eurofins network of companies believe in strength and innovation through diversity, being anEqual Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us!We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
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Junior Product Trainer employer: Eurofins USA
Contact Detail:
Eurofins USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Product Trainer
✨Tip Number 1
Familiarise yourself with Eurofins' services and values. Understanding their commitment to safety, sustainability, and diversity will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Brush up on your presentation and communication skills. As a Junior Product Trainer, you'll need to effectively convey information to clients, so practice explaining complex concepts in simple terms to showcase your ability to train others.
✨Tip Number 3
Network with current or former employees of Eurofins. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare for potential scenario-based questions. Think about how you would handle client onboarding challenges or technical issues, as these are likely to come up in discussions about your problem-solving abilities.
We think you need these skills to ace Junior Product Trainer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Product Trainer at Eurofins. Highlight your relevant skills and experiences that align with client training, support, and onboarding.
Tailor Your CV: Customise your CV to reflect the qualifications mentioned in the job description. Emphasise your strong presentation, communication, and organisational skills, as well as any experience with web and mobile applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making the world safer and healthier. Mention specific examples of how your skills can contribute to Eurofins' mission and values, particularly in client relationship building and data handling.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Eurofins USA
✨Understand the Company’s Mission
Before your interview, take some time to research Eurofins Scientific and its commitment to health, safety, and sustainability. Being able to discuss how their mission aligns with your values will show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Junior Product Trainer, strong communication is key. Prepare examples of how you've effectively communicated complex information in the past, whether through presentations or training sessions, to demonstrate your capability in this area.
✨Prepare for Technical Questions
Even though the role is entry-level, being technically minded is essential. Brush up on common web and mobile applications that might be relevant to the position, and be ready to discuss how you would approach learning new technologies.
✨Highlight Your Relationship-Building Skills
The ability to build long-lasting relationships with clients is crucial. Think of specific instances where you've successfully built rapport with others, whether in a professional or personal context, and be prepared to share these stories during your interview.
