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- Tasks: Engage customers and support product testing in a vibrant lab environment.
- Company: Join Eurofins E&E UK, a leader in compliance and testing services for electronics.
- Benefits: Enjoy competitive pay, excellent pension, five weeks leave, and career growth opportunities.
- Why this job: Kickstart your career with training and a clear path to advancement in business development.
- Qualifications: Minimum of 4 GCSEs (Grade 4 or higher in English and Maths) required.
- Other info: Full-time role with a supportive team culture and ongoing training.
The predicted salary is between 28800 - 43200 £ per year.
Sales Coordinator at Eurofins E&E UK in Bideford
Join the dynamic Eurofins E&E UK team in one of our laboratories and directly contribute to our customers\’ innovative product development. As a key member of our sales and admin team, you\’ll be working to engage customers in testing a diverse range of technologies against international standards, helping deliver their products worldwide.
Just starting your career? Discover your potential with us!
We\’re actively seeking a Customer Service agent for our Calibration business.
We welcome all applicants who have a minimum of 4 GCSEs (Grade 4 or higher in English and Maths) and with any level of experience. Training will be given either informally, or as a formal college course depending on experience. We are looking for someone with the desire to learn about customer service, business administration and sales to help our busy calibration department manage our worldwide customer base.
Upon successful completion of probation, further training will follow with a view to moving into a Calibration Business Development Manager post thereafter. The primary focus of Business Development is to find and onboard new customers.
What you\’ll bring:
- Attention to detail and a problem-solving mindset.
- A collaborative spirit, thriving in a team-oriented environment.
- Strong sense of responsibility and proactive engagement with customers and colleagues alike.
What we offer:
- A competitive salary package with excellent pension provision.
- Outstanding training and development opportunities.
- Clear pathways for career progression within a growing and ambitious global company.
- Full-time (37.5 hpw) position.
- Five weeks of annual leave plus bank holidays.
Eurofins E&E UK is a leading provider of extensive compliance, certification, and testing services for electrical and electronics products across all industries. Part of the wider Eurofins network of laboratories, we offer our customers a single point of contact for product approvals globally, with locations across the UK including York, Castleford, Grangemouth, Bristol, London, Southampton, Ferndown, and Bideford.
Ready to make an impact? Apply today and become part of our expert team!
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Customer Service Agent employer: Eurofins USA
Contact Detail:
Eurofins USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent
✨Tip Number 1
Familiarise yourself with the calibration industry and Eurofins E&E UK specifically. Understanding their services and how they contribute to product development will help you engage more effectively during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled challenges in previous roles or situations. This will demonstrate your proactive mindset, which is highly valued in customer service.
✨Tip Number 3
Emphasise your teamwork experience. Since the role requires collaboration, be ready to discuss how you've successfully worked within a team to achieve common goals.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Highlighting your desire for professional development can set you apart as a candidate who is committed to contributing to the team's success.
We think you need these skills to ace Customer Service Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Service Agent position. Tailor your application to highlight how your skills and experiences align with what Eurofins E&E UK is looking for.
Highlight Relevant Skills: Emphasise your attention to detail, problem-solving abilities, and collaborative spirit in your CV and cover letter. Provide specific examples of how you've demonstrated these qualities in previous roles or experiences.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Mention your desire to learn about customer service and business administration, and how you can contribute to the calibration department.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Customer Service Agent.
How to prepare for a job interview at Eurofins USA
✨Research the Company
Before your interview, take some time to learn about Eurofins E&E UK. Understand their services, values, and recent developments. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Problem-Solving Skills
As a Customer Service Agent, you'll need to demonstrate your ability to handle challenges. Prepare examples from your past experiences where you've successfully resolved issues or improved customer satisfaction.
✨Emphasise Teamwork
Since the role requires collaboration, be ready to discuss how you work well in a team. Share specific instances where you contributed to a group effort or supported colleagues to achieve a common goal.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process, career progression opportunities, or the company culture. This shows your enthusiasm and helps you assess if the company is the right fit for you.
