At a Glance
- Tasks: Support our admin team with daily tasks and customer enquiries.
- Company: Join Eurofins, a leader in compliance and testing services.
- Benefits: Enjoy flexible hours, competitive pay, and five weeks annual leave.
- Other info: Great opportunity for career growth within a supportive team.
- Why this job: Gain valuable experience in a dynamic environment while making a difference.
- Qualifications: Strong IT skills and excellent communication abilities required.
The predicted salary is between 22000 - 28000 £ per year.
Part-time administrator to join our team as maternity cover on a 12-month basis. The working pattern can be flexible to fit the right candidate, but will be a set pattern totalling 20 hours within the office hours of Monday-Friday 8.45am – 5.15pm.
Main tasks include:
- Assisting our existing admin team with daily administrative tasks
- Dealing with customer enquiries by both telephone and email
- Creating and uploading customer certificates
- Providing repair quotations and receiving purchase orders
- Liaising between customers and other staff members across departments
You must have good knowledge of IT systems and be comfortable using a variety of computer/online systems. The ideal candidate is organised and will have excellent communication between other members of staff and customers.
Upon joining the Eurofins Electrical and Electronic UK team, you will receive a competitive package. We offer five weeks of annual leave (reduced pro-rata) plus bank holidays and a company pension scheme.
Eurofins Electrical and Electronic UK delivers an extensive range of services covering all aspects of compliance, certification and testing for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.
Eurofins Electrical and Electronic UK has locations in York, Castleford, Grangemouth, Bristol, London, Southampton and Bideford.
Part-time administrator (12 month maternity cover) in Bideford employer: Eurofins UK Product Testing Services
Eurofins Electrical and Electronic UK is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. With competitive benefits including five weeks of annual leave and a company pension scheme, employees are encouraged to grow within the organisation while contributing to a team dedicated to compliance and certification in the electrical and electronics sector.
Contact Details:
Eurofins UK Product Testing Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-time administrator (12 month maternity cover) in Bideford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Eurofins UK Product Testing Services and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Eurofins UK Product Testing Services and let us see your personality shine through!
We think you need these skills to ace Part-time administrator (12 month maternity cover) in Bideford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Eurofins UK Product Testing Services.
Get Familiar with Our Brand:Before applying, take some time to learn about Eurofins UK Product Testing Services and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Eurofins UK Product Testing Services
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Eurofins UK Product Testing Services.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Eurofins UK Product Testing Services will surely appreciate.
