At a Glance
- Tasks: Support business development by managing customer accounts and maximising sales enquiries.
- Company: Join Eurofins, a diverse and innovative company committed to growth.
- Benefits: Enjoy enhanced leave, pension plans, healthcare, and global career opportunities.
- Other info: Flexible working hours and a supportive environment for personal and professional growth.
- Why this job: Make an impact by building strong client relationships and driving new business.
- Qualifications: Proficient in Microsoft Office with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Unfortunately we are unable to offer sponsorship for this role. 35 Hours per week. Monday - Friday. 09:00 - 17:00. Flexibility within core working hours.
Purpose of the post: To support and deliver business development activities including the management of incoming sales enquiries. To manage and develop identified customer accounts managing new enquiries, strengthening customer relationships, maintaining existing revenue streams and identifying new opportunities.
- Manage inbound sales enquiries across the detergents category, ensuring every opportunity is maximised.
- Convert enquiries into revenue by proactively issuing quotations and seamlessly onboarding new customers.
- Build and strengthen customer relationships and understanding within allocated accounts to deliver high‑quality responses.
- Grow key accounts by deepening customer understanding and actively forecasting and sustaining business.
- Lead regular account calls and engagement activity to maintain strong client relationships and identify new opportunities.
- Conduct structured annual account reviews to assess performance, identify growth areas, and align on future plans.
- Generate new business revenue by re‑engaging lapsed clients and targeting new prospects.
- Develop and maintain strong understanding of the Eurofins CPT network and laboratory capabilities to confidently position services.
- Liaise with Eurofins inter‑company partners to establish and confirm schedules and test options.
- Ensure smooth project progression by driving the timely completion and return of all client documentation.
- Deliver and support the client / project handover between the sales and operational delivery team.
- Support strategic sales initiatives by working closely with the Business Manager Detergents & Biocides on key growth activities.
- Track all enquiries and key customer data in a timely, efficient and organised manner.
- Assist in identifying trends, insights, and new opportunities for growth.
- Take ownership of group sales targets, including call activity, enquiry follow‑up, and conversion rates, consistently delivering against KPIs.
- Deliver accurate, timely reporting and insights to support sales and management decision‑making.
- Support in the development and implementation of CRM systems.
- Use of CRM, enhancing sales effectiveness and data visibility.
- Support in the planning and delivery of marketing, exhibition and event activity.
- Represent Eurofins at industry events and exhibitions, actively promoting services and building new connections.
- Attend as required onsite client visits.
Qualifications:
- Proficient in Microsoft Office including MS Word, Excel & PPT.
- Effective communication skills both written and oral.
- High level of attention to detail.
- Ability to communicate to different levels within the business and to gain the confidence of the client.
- Self‑starter who manages own workload in a timely and effective manner.
- Strong organisational, multi‑tasking and time management skills.
Benefits:
- Enhanced Annual Leave Entitlement
- Annual Leave Sellback Scheme
- Additional Annual Leave at Employees set service dates
- Company Pension Plan
- Life Assurance Scheme (4 times annual salary)
- Healthcare Cash Plan (6+ months service)
- Enhanced Maternity, Adoption and Paternity Schemes
- Employee Assistance Programme – 24/7 confidential Health and Wellbeing Programmes
- Worldwide career opportunities
- Rewards recognising the great work employees deliver, their dedicated service, and celebrating special life events.
Equal Opportunity Statement: We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
CONSUMER PRODUCT TESTING in Manchester employer: Eurofins Scientific SE
Eurofins is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture with flexible hours and a comprehensive benefits package including enhanced annual leave, a pension plan, and health programmes. With a commitment to diversity and equal opportunity, Eurofins fosters an inclusive environment where employees can thrive while contributing to meaningful projects in the consumer product testing sector.
StudySmarter Expert Advice🤫
We think this is how you could land CONSUMER PRODUCT TESTING in Manchester
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Eurofins' values and services. This way, you can tailor your responses to show how you fit into their culture and goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills can help manage customer accounts and drive sales – that’s what they’re looking for!
✨Tip Number 3
Don’t just sit back and wait for the interview! Reach out to current employees on LinkedIn to get insider tips about the role and the team. It shows initiative and helps you build connections.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the role and how you can contribute to their sales targets can leave a lasting impression. Plus, it keeps you on their radar!
We think you need these skills to ace CONSUMER PRODUCT TESTING in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Consumer Product Testing role. Highlight your relevant experience in managing customer accounts and handling sales enquiries, as this will show us you understand what we're looking for.
Showcase Your Communication Skills:Since effective communication is key in this role, use your application to demonstrate your written and oral skills. We want to see how you can convey information clearly and confidently, so don’t hold back!
Be Detail-Oriented:Pay attention to the details in your application. A high level of attention to detail is crucial for this position, so make sure there are no typos or errors. This will reflect your ability to manage tasks effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eurofins Scientific SE
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the detergents category and Eurofins' offerings. Familiarise yourself with their services and how they stand out in the market. This will help you confidently discuss how you can contribute to managing and developing customer accounts.
✨Showcase Your Communication Skills
Effective communication is key for this role. Prepare examples of how you've successfully managed client relationships in the past. Think about times when your communication skills helped convert enquiries into revenue or strengthened customer ties.
✨Demonstrate Your Organisational Skills
This position requires strong organisational abilities. Be ready to discuss how you manage your workload and track customer data efficiently. You might want to share specific tools or methods you use to stay organised and meet KPIs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client enquiries. Think through potential challenges you might face in the role and how you would address them, especially regarding account management and project progression.
