At a Glance
- Tasks: Build and nurture customer relationships while driving sales in forensic services.
- Company: Join Eurofins, the leading forensic service provider in Europe.
- Benefits: Enjoy competitive salary, flexible benefits, and career progression opportunities.
- Other info: Exciting career growth in a dynamic and supportive environment.
- Why this job: Make a real impact in forensic testing and contribute to public safety.
- Qualifications: Proven account management experience and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.
We are currently recruiting for an Account Manager to join our fantastic team at our site based in Midlands. If you are passionate about a rewarding career in Forensic testing and want to use your expertise to its full potential, then this is a great opportunity to join a well-established and successful market leading company with over 30 years’ experience in providing Forensic Services to the Police forces of England and Wales, as well as other commercial organisations and public sector bodies.
This is a truly exciting time to begin or continue your career with our first-class business, as an Account Manager you will be responsible for maintaining and developing customer relationships, growing sales, and supporting the evolution of services in line with customer ambitions.
Key Responsibilities and Accountabilities- Liaise directly with customer Key Stakeholders to understand and deliver the customer requirements
- Achieve divisional and company sales targets
- Develop and drive sector sales strategies
- Increase sales/profitability from existing and new accounts
- Provide reporting and analysis
- Maintain accurate customer records
- Prepare complex commercial proposals in liaison with operational colleagues
- Assist with Operational delivery when required.
We are looking for someone with a proven background in Key Account Management within a B2B environment, combined with a demonstrable track record of sales growth and commercial acumen. The ideal candidate will possess excellent communication and presentation skills, a solid understanding of selling scientific products and services, and be proficient in Microsoft Office and CRM software. While experience in workplace drug testing and commercial procurement is desirable, it’s not essential. A scientific background or education would also be an advantage.
The right candidate will be highly motivated, enthusiastic, and driven to exceed customer expectations. They will be a strategic thinker who takes ownership, promotes the voice of the customer, and fosters a positive culture through collaboration and strong interpersonal skills. A willingness to travel is essential, and a team-oriented mindset with integrity and a customer-focused attitude sits at the heart of everything we do at EFS.
If you bring expertise in any of these areas, particularly experience in workplace drug testing or corporate tendering, we’d love to hear from you. In return for your hard work and loyal service, we will offer you genuine career and salary progression through our Career Pathways programme, a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, volunteering days, buy and sell holiday.
Additional InformationDue to the sensitive nature of our work, this role will require the successful candidate to achieve NPPV3 + Security Clearance (SC). To be eligible, you must have 5 years’ continuous UK residency. As part of the vetting process, you’ll be asked to provide information about your background, including your employment and address history, financial circumstances and details of close family or partners. These checks are carried out to ensure individuals accessing police data, systems and sites are trustworthy and suitable for the role.
Factors such as criminal convictions, financial difficulties or associations that may pose a risk could affect your ability to gain clearance. However, each application is assessed on an individual basis, and honesty throughout the process is essential.
What We OfferWe offer a competitive salary and a comprehensive benefits package, including:
- 25 days annual leave + bank holidays (rising to 30 days with length of service)
- Company pension scheme with up to 6% employer contribution
- Life assurance (3x salary)
- Health Cash Plan & Employee Assistance Programme
- Enhanced family leave and sick pay
- Perkbox benefits, discounts and wellbeing support
- Holiday trading (buy/sell) scheme
- Refer a Friend scheme
Due to the nature of the work we undertake on our EFS Midlands site, for employees based at EFS Midlands or likely to attend EFS Midlands as part of their role you must inform us if you come into contact with any firearms or ammunition through work or any other reason as there will be precautions you will need to take in order to enter the premises.
Account Manager employer: Eurofins QTA Inc.
Eurofins Forensic Services is an exceptional employer, offering a dynamic work environment in the Midlands where employees can thrive in their careers while contributing to vital forensic testing services. With a strong commitment to employee growth through our Career Pathways programme, competitive salaries, and a comprehensive benefits package, we foster a culture of collaboration and innovation that empowers our team to make a meaningful impact on society and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the forensic services field and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Eurofins and their services. Understand their mission and values, and think about how your skills can help them achieve their goals. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in Key Account Management can drive sales growth at Eurofins. Highlight specific achievements that demonstrate your commercial acumen and ability to build strong customer relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Eurofins team and ready to make a difference in forensic testing.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in Key Account Management and any relevant sales achievements. We want to see how your background aligns with what we do at Eurofins!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for forensic services and how you can contribute to our team. Be sure to mention specific skills that match the job description.
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, demonstrate your ability to convey complex ideas clearly. Whether it's through your CV or cover letter, let us see your strong interpersonal skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our fantastic team!
How to prepare for a job interview at Eurofins QTA Inc.
✨Know Your Forensic Stuff
Make sure you brush up on your knowledge of forensic services and analytical testing. Understand the key services Eurofins offers and how they impact safety and health. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare to discuss your previous experience in Key Account Management and how you've driven sales growth. Have specific examples ready that demonstrate your commercial acumen and ability to develop customer relationships. This is crucial for the Account Manager role!
✨Be Customer-Focused
Emphasise your understanding of customer needs and how you can meet them. Think about how you would approach liaising with key stakeholders and preparing complex proposals. Showing that you can put the customer first will resonate well with the interviewers.
✨Prepare for the Vetting Process
Since this role requires security clearance, be ready to discuss your background honestly. Familiarise yourself with the vetting process and have your information organised. This will demonstrate your integrity and readiness for the responsibilities of the position.
