At a Glance
- Tasks: Train and support Collection Technicians while ensuring top-notch service delivery.
- Company: Join Eurofins, the leading forensic service provider in Europe.
- Benefits: Enjoy professional development, autonomy, and a supportive team environment.
- Other info: Exciting growth opportunities in a dynamic and collaborative workplace.
- Why this job: Make a real impact in health and safety while developing high-performing teams.
- Qualifications: Experience in training and coaching, with strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe.
We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.
From the food you eat, to the water you drink, to the medicines you rely on and forensics.
Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries.
Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2025, Eurofins generated total revenues of EUR 7.2 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
We are currently recruiting for an experienced and motivated Regional Supervisor to support our Collection Technician network across the Midlands.
This is a dynamic role combining field-based coaching, auditing, training, and operational support to ensure the highest standards of service delivery within our UKAS-accredited drug and alcohol testing services.
Key Responsibilities
- Train, coach, and support Collection Technicians across the region.
- Conduct planned and unannounced audits to ensure compliance with standard operating procedures and Chain of Custody (COC) requirements.
- Identify training needs and deliver retraining where required.
- Support recruitment, induction, and competency sign-off of new Collection Technicians.
- Monitor performance, provide constructive feedback, and drive continuous improvement.
- Maintain accurate training and audit records.
- Support operational requirements, including conducting collections and providing tablet and system training.
- Act as a positive ambassador for Seren Laboratory Services Ltd, promoting quality, professionalism, and excellent customer service.
Qualifications
About You
- Experienced in training and coaching individuals in a field-based environment.
- Trained in urine and saliva collection processes, including both digital and paper-based collections.
- Excellent communication, presentation, and organisational skills.
- Strong attention to detail with the ability to work independently and manage multiple priorities.
- Committed to maintaining confidentiality, quality standards, and regulatory compliance.
- Full UK driving licence and willingness to travel extensively throughout the Midlands region.
What We Offer
- Opportunity to join a growing organisation with exciting development plans.
- A varied and rewarding role with significant autonomy.
- Ongoing professional development and training opportunities.
- A supportive and collaborative team environment.
If you are passionate about quality, training, and developing high-performing teams, we would love to hear from you.
Additional Information
Please note that we reserve the right to close any adverts once we have receiveda sufficient number ofapplications.
If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.
Seren Laboratory Services is a committed equal opportunities employer and does not unlawfully discriminateon the basis ofany status or condition protected by applicable UK employment law.
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Regional Supervisor employer: Eurofins Group
Eurofins is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including additional annual leave, a company pension plan, and a healthcare cash plan. With a strong commitment to a safe working environment and a culture of continuous improvement, employees are encouraged to thrive in their roles while enjoying worldwide career opportunities. The supportive work atmosphere fosters collaboration and recognition, making it a rewarding place for Laboratory Technicians to develop their skills.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Supervisor
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Eurofins Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Eurofins Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Eurofins Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Regional Supervisor
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Eurofins Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Eurofins Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Eurofins Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Eurofins Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Eurofins Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Eurofins Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
