XenDesktop/AVD Engineer
XenDesktop/AVD Engineer

XenDesktop/AVD Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and support virtual workplace solutions using Citrix and AVD.
  • Company: Join a dynamic team in Group Technology Services focused on innovative infrastructure.
  • Benefits: Enjoy a permanent role with opportunities for growth and development.
  • Why this job: Be part of a collaborative team that values simplification and automation.
  • Qualifications: 3+ years in Windows virtual environments; strong PowerShell and Azure skills required.
  • Other info: Fluency in English and another language is essential.

The predicted salary is between 36000 - 60000 £ per year.

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End User Hosting team is responsible for the design, implementation and support of the Virtual Workplace infrastructure. This includes application delivery on Citrix, Terminal server and virtual workstations on Prem & cloud and keeping the underlying infrastructure for those platforms up to date.

The team delivers third-line support to end-users and the support teams across all entities.

Please note that this is a permanent position, and we do not offer freelance/contract arrangement for this role.

Division: Group Technology Services (GTS)

End User Hosting team is responsible for the design, implementation and support of the Virtual Workplace infrastructure. This includes application delivery on Citrix, Terminal server and virtual workstations on Prem & cloud and keeping the underlying infrastructure for those platforms up to date.

The team delivers third-line support to end-users and the support teams across all entities.

Please note that this is a permanent position, and we do not offer freelance/contract arrangement for this role.

Responsibilities:

  • Design complex solution for virtual workplace environments using Citrix, Citrix DAAS, AVD, Win365
  • Build standard operating procedures for 2nd line and 1st line support teams
  • Maintain and supervise the infrastructure components
  • Incident, request and problem management (3rd line support)
  • Provide application support for our internal client base
  • Deploy applications, debug and tackle related problems XenDesktop and AVD using SCCM and Intune
  • Manage patching for applications and operating systems on these platforms
  • Identify areas for improvement
  • Assist in team projects
  • Requirements:

  • Minimum 3 years of experience in supporting a Windows based virtual workplace environment including application delivery
  • Proven design, administrator and 3rd level support experience in a XenDesktop and AVD/Win365 environment
  • In depth knowledge of Azure
  • Strong PowerShell scripting skills
  • SCCM and Intune experience including baseline management and custom reporting
  • Operational knowledge of Liquidware FlexApp, MSI and other packaging/scripting technologies
  • Experienced with Microsoft 365 Suite
  • Good knowledge of IT Security Principals and IT Service Management
  • Excellent problem-solving skills and ability to do in-depth troubleshooting and root cause analysis
  • Sufficient knowledge of the common office applications to be able to deliver application support to end-users
  • Driven by desire for simplification and automation
  • Customer focused approach with superb communication skills both written and verbally
  • Proactive and transparent communication
  • Strong belief that being part of a team is a strength
  • Fluent in French/English or Dutch/English or Polish/English
  • #LI-DL1

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    XenDesktop/AVD Engineer employer: Euroclear

    Join a forward-thinking organisation that prioritises innovation and employee development within the End User Hosting team. As a XenDesktop/AVD Engineer, you will benefit from a collaborative work culture that encourages continuous learning and offers opportunities for career advancement in a dynamic virtual workplace environment. With a focus on cutting-edge technology and a commitment to employee well-being, this permanent position provides a rewarding career path in a supportive atmosphere.
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    Contact Detail:

    Euroclear Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land XenDesktop/AVD Engineer

    ✨Tip Number 1

    Familiarise yourself with the latest trends and technologies in virtual workplace environments, especially focusing on Citrix, AVD, and Windows 365. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in this fast-evolving field.

    ✨Tip Number 2

    Network with professionals already working in the End User Hosting team or similar roles. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during your application process.

    ✨Tip Number 3

    Prepare to discuss specific scenarios where you've successfully implemented solutions or resolved complex issues in a virtual workplace environment. Real-life examples will showcase your problem-solving skills and experience effectively.

    ✨Tip Number 4

    Brush up on your PowerShell scripting skills, as they are crucial for this role. Consider creating small projects or scripts that demonstrate your ability to automate tasks, which can set you apart from other candidates.

    We think you need these skills to ace XenDesktop/AVD Engineer

    Citrix XenDesktop
    Azure Virtual Desktop (AVD)
    Windows Virtual Workplace Support
    PowerShell Scripting
    SCCM (System Centre Configuration Manager)
    Intune Management
    Application Delivery
    Incident Management
    Problem Management
    Root Cause Analysis
    Liquidware FlexApp
    MSI Packaging
    Microsoft 365 Suite
    IT Security Principles
    IT Service Management
    Excellent Communication Skills
    Customer Focused Approach
    Team Collaboration
    Fluency in English and one additional language (French, Dutch, or Polish)

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience with Windows-based virtual workplace environments, specifically mentioning your work with Citrix, AVD, and any relevant technologies. Use keywords from the job description to ensure your application stands out.

    Craft a Strong Cover Letter: In your cover letter, express your passion for virtual workplace solutions and detail your experience in designing and supporting these environments. Mention specific projects or achievements that demonstrate your problem-solving skills and customer-focused approach.

    Showcase Technical Skills: Clearly outline your technical skills related to PowerShell scripting, SCCM, Intune, and Azure in your application. Providing examples of how you've used these skills in past roles can strengthen your application.

    Highlight Communication Skills: Since the role requires excellent communication skills, include examples of how you've effectively communicated with team members and end-users in previous positions. This could be through documentation, training, or direct support.

    How to prepare for a job interview at Euroclear

    ✨Showcase Your Technical Skills

    Be prepared to discuss your experience with Citrix, AVD, and Windows-based virtual environments. Highlight specific projects where you've designed or supported these systems, and be ready to answer technical questions that demonstrate your expertise.

    ✨Demonstrate Problem-Solving Abilities

    Since the role involves third-line support, share examples of complex issues you've resolved in the past. Explain your troubleshooting process and how you approach root cause analysis to show your analytical skills.

    ✨Communicate Clearly and Effectively

    As communication is key in this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms, especially when discussing your experience with application delivery and support.

    ✨Emphasise Team Collaboration

    This position values teamwork, so be sure to mention your experiences working in a team environment. Discuss how you contribute to team projects and your belief in the strength of collaboration to achieve common goals.

    XenDesktop/AVD Engineer
    Euroclear
    E
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