At a Glance
- Tasks: Support and improve production and test applications while resolving complex incidents.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, training opportunities, and a flexible work environment.
- Other info: Great chance for career growth and to work with cutting-edge technologies.
- Why this job: Make a real difference by enhancing application support and driving process improvements.
- Qualifications: Experience in application support, SQL, and Linux; coding skills are a plus.
The predicted salary is between 33075 - 40425 £ per year.
Job family: Manages Production and Test Environment support from an application support perspective. Resolves Production incidents affecting the applications under their control and communicates effectively with the internal Business Users. Resolves Business information requests. Adapts and orientates the process to best fit with IT strategy for improving the quality of the Production environment. Actively seeks to improve production support through improving existing methods, tools and expertise.
General: Supports Production & Test Environment applications; independently resolving complex incidents; leads process improvements and improves methods and tools. Works autonomously with periodic checks by Manager. May also act as informal team lead role based on experience and expert knowledge. May coach others. Has a recognized technical expertise.
Role: Provides application support for production and test systems, including incident and problem management. Participates in application software delivery to both test and production environments. Participates in Production site switches and RDR test occasions. Communicates verbally and in writing on complex/large technical issues in a clear and concise format easily understandable by the intended recipient. Completes User Requests, both Internal and External, in a timely manner within agreed SLAs. Effectively reviews high complexity project documentation from a production support perspective. Performs the assessment of all large scale changes on their impact on Production. Able to resolve large scale issues autonomously and assist colleagues with escalations. Deals with complex level interventions autonomously. Able to code in a programming language and perform development activities for large scale changes. Creates or amends scripts/macros where required to maintain or improve support tools. May provide specialist job functions such as DBA or Volume Testing (performance testing) and can work in an undefined/new area and may improve upon set guidelines and routines. May guide other colleagues in undefined work areas.
Qualifications: Must have experience working in application support/service support on a Linux platform and capable of writing SQL statements, shell scripts. Experience working with Java, Kafka and OpenShift would be advantageous.
Soft skills: Must be highly motivated with excellent analytical, troubleshooting/problem solving skills, knowledge of software development life cycle and a self-starter able to proactively operate with minimal supervision.
Certification: ITIL Foundation - certification is ideal but we are prepared to provide formal training for the right candidate seeking a true career option.
Eligibility to Apply: Please note that this role is open to candidates who have the legal right to work in the United Kingdom. Unfortunately, sponsorship or visa support is not available for this position.
Application Support Analyst - Software, SQL employer: Euroclear
Euroclear is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration within the financial services sector. Located in the UK, employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal environment for those looking to make a meaningful impact in the European market. Join us to be part of a forward-thinking team that values your expertise and encourages growth.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst - Software, SQL
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Euroclear or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Euroclear.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Euroclear.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Euroclear that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support Analyst - Software, SQL
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Euroclear.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Euroclear and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Euroclear
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Euroclear uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
