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- Tasks: Deliver friendly service and help customers with their travel money needs.
- Company: Join eurochange, a supportive team focused on making foreign exchange easier.
- Benefits: Enjoy 28 days holiday, high street discounts, and flexible pay options.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Be part of a passionate team that values authenticity and customer satisfaction.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Seasonal Retail Sales Assistant – Fixed Term Contract
Hours: 22 hours per week
Location: Whitefield – Morrisons, M45 8QH
Shift Pattern: Monday to Sunday shifts
This role supports our busy travel season and is offered on a fixed‑term basis expected to run until October 2026, depending on business needs and seasonal demand. Successful candidates must be available to work during key peak weeks in July and August. Due to the seasonal nature, annual leave may be limited during peak trading periods and will be subject to manager approval.
Responsibilities
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans.
- Build genuine rapport with each customer to understand their travel plans, needs and concerns.
- Use your knowledge and enthusiasm to recommend the best products and services for every customer.
- Engage in conversational selling to match products to customers’ needs in a natural and supportive way.
- Share trusted advice on exchange rates, currency options and how to get the most value for their money.
- Accurately process transactions while ensuring full compliance with financial regulations.
- Keep the bureau secure, presentable and welcoming at all times.
- Promote additional products and services to enhance each customer’s journey.
- Take ownership when your manager is away and keep the bureau running smoothly.
- Support new colleagues during onboarding and share knowledge with the team.
- Be flexible to work in nearby branches when needed.
Stand‑Out Qualities
- At least 1 year of experience in retail sales, cash handling and customer service.
- Confident, friendly and positive attitude that welcomes customers.
- Strong communication skills, with the ability to build rapport and trust quickly.
- High levels of accuracy and attention to detail when handling transactions.
- A natural flair for selling and exceeding customer expectations.
- Flexibility to adapt, work independently and travel to nearby locations if required.
Perks
- Colleague rate on travel money.
- 28 days holiday, inclusive of bank holidays.
- Access to our retail incentive and bonus schemes.
- High street discounts.
- Free 24/7 virtual GP service for you and your family.
- Cycle to work scheme.
- Employee wellbeing and financial support through Retail Trust.
- Employee assistance programme.
- Wagestream – flexible pay for earned wages.
- Recognition awards for outstanding service.
- Additional holiday entitlement after one year.
- Life assurance and more.
Vision
To be the UK’s go‑to travel money provider, adding value to every customer’s journey.
Purpose
Foreign exchange that is simpler, more convenient and trusted.
Values
We strive, we trust, we’re aspirational, we’re responsible, we’re sincere.
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
Retail Sales Assistant in Whitefield employer: eurochange
Contact Detail:
eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Whitefield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on eurochange. Understand their values and mission, so you can show how you fit into #Teameurochange. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your conversational selling skills! Since this role is all about building rapport with customers, try role-playing with a friend. This will help you feel more confident when discussing products and services during your interview.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past retail roles where you delivered outstanding customer service or handled cash transactions accurately. This will show that you have the skills they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to make foreign exchange easier for everyone.
We think you need these skills to ace Retail Sales Assistant in Whitefield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission at eurochange.
Tailor Your Experience: Make sure to highlight your relevant experience in retail sales and customer service. We’re looking for candidates who can build rapport with customers, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at eurochange
✨Know the Company
Before your interview, take some time to research eurochange. Understand their mission, values, and what makes them unique in the foreign exchange market. This will not only help you answer questions more effectively but also show your genuine interest in being part of #Teameurochange.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding service, prepare examples from your past experiences where you turned a first-time customer into a loyal fan. Think about specific situations where you went above and beyond to meet a customer's needs, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to adapt and work independently, especially since the role requires flexibility to travel to nearby branches. Share instances where you supported colleagues or took ownership in challenging situations, as this aligns with the supportive environment eurochange promotes.
✨Prepare for Conversational Selling
Practice how you would engage customers in a natural way while recommending products. Think about how you can use your knowledge of exchange rates and currency options to provide trusted advice. Role-playing with a friend can help you feel more comfortable with this aspect of the job.