At a Glance
- Tasks: Deliver outstanding service and build rapport with customers to enhance their travel experience.
- Company: Join eurochange, a leading travel money provider with a passion for customer service.
- Benefits: Enjoy competitive pay, flexible hours, and perks like discounts and a virtual GP service.
- Other info: Flexible shifts and opportunities for career growth in a supportive team.
- Why this job: Make a real impact by helping customers with their travel money needs in a friendly environment.
- Qualifications: Retail sales experience and a positive attitude are essential for this role.
The predicted salary is between 13.21 - 13.21 £ per hour.
Hours: 16 hours per week. Location: Watford - Morrisons, WD18 8AA (New Store Opening Soon). Shift Pattern: Monday to Sunday, shifts based on demand.
We’re all about people and passionate about making foreign exchange better, simpler & more convenient. Join us as a Retail Sales Assistant and inspire our customers!
Responsibilities
- Delivering outstanding, friendly service that turns first‑time customers into loyal fans.
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns.
- Using your knowledge and enthusiasm to recommend the best products and services for every customer.
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive.
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money.
- Accurately processing transactions while ensuring full compliance with financial regulations.
- Keeping your bureau secure, presentable, and welcoming at all times.
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better.
- Taking ownership when your manager is away, keeping the bureau running smoothly.
- Supporting new colleagues during onboarding and sharing your knowledge with the team.
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed.
Qualifications
- At least 1 year of experience in retail sales, cash handling, and customer service.
- Confident, friendly, and positive attitude – you make customers feel welcome and valued.
- Strong communication skills, with the ability to build rapport and trust quickly.
- High levels of accuracy and attention to detail when handling transactions.
- A natural flair for selling and exceeding customer expectations.
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Benefits
- Colleague Rate on Travel Money.
- 28 days holiday (inclusive of bank holidays).
- Access to our Retail Incentive & Bonus Schemes.
- High Street Discounts.
- Free 24/7 Virtual GP service for you and your family.
- Cycle to Work Scheme.
- Employee Wellbeing & Financial Support through Retail Trust.
- Employee Assistance Programme.
- Wagestream – access to flexible pay – get your earned wages when you need it.
- Recognition Awards for outstanding service.
- Additional holiday entitlement after 1 year.
- Life Assurance and much more.
About eurochange
Vision: To be the UK’s go‑to travel money provider, adding value to every customer’s journey.
Purpose: Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Values: We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere.
Apply Today
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange.
Retail Sales Assistant in Watford employer: eurochange
At eurochange, we pride ourselves on being a people-centric employer that values genuine connections and exceptional service. As a Retail Sales Assistant in our new Watford store, you'll enjoy a supportive work culture with comprehensive training, flexible hours, and a range of benefits including 28 days holiday, access to a virtual GP, and employee wellbeing support. Join us to not only grow your skills but also to make a meaningful impact on our customers' travel experiences.
