At a Glance
- Tasks: Deliver exceptional customer service and help travellers with their foreign exchange needs.
- Company: Join a friendly and inclusive team at eurochange, the UK's trusted travel money provider.
- Benefits: Enjoy 28 days holiday, high street discounts, and flexible pay options.
- Other info: Opportunities for career growth and personal development in a dynamic environment.
- Why this job: Make a real impact on customers' travel experiences while having fun at work.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
The predicted salary is between 12 - 14 £ per hour.
Hours: 22 h p/w
Location: Tamworth, B77 2NY (New store opening soon)
Shift Pattern: Monday to Sunday, shifts based
At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.
Join Us as a Retail Sales Assistant, and inspire our customers!
Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business - building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional.
With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Explore How You’ll Support Our Purpose…
- Delivering outstanding, friendly service that turns first-time customers into loyal fans
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns
- Using your knowledge and enthusiasm to recommend the best products and services for every customer
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately processing transactions while ensuring full compliance with financial regulations
- Keeping your bureau secure, presentable, and welcoming at all times
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Taking ownership when your manager is away, keeping the bureau running smoothly
- Supporting new colleagues during onboarding and sharing your knowledge with the team
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand-Out Qualities to Be Part of #Teameurochange
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude - you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme - because you matter!
- Wagestream - access to flexible pay - get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance …and much more!
Our Vision: To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose: Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values: We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
Retail Sales Assistant in Tamworth employer: eurochange
At eurochange, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to be their authentic selves. As a Retail Sales Assistant in our new Tamworth location, you'll enjoy comprehensive training, flexible working hours, and a range of fantastic benefits including a colleague rate on travel money, access to a virtual GP service, and opportunities for personal growth within a supportive environment. Join us and be part of a passionate team dedicated to making foreign exchange better, simpler, and more convenient for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Tamworth
✨Tip Number 1
Get to know the company culture before your interview. Check out eurochange's social media and website to see what they're all about. This will help you connect with their values and show you're genuinely interested!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your friendly and positive attitude will make you stand out.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at eurochange. They might share valuable insights that could give you an edge in your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Tamworth
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and retail.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail sales and customer service. Mention specific skills that align with what we’re looking for, like your ability to build rapport and provide exceptional service.
Show Enthusiasm:We love a bit of enthusiasm! Make sure to express your excitement about joining #Teameurochange and how you can contribute to making foreign exchange better and simpler for our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us get to know you better right from the start.
How to prepare for a job interview at eurochange
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and the services eurochange offers. Familiarise yourself with common currency questions and current exchange rates. This will show your passion for the role and help you engage confidently with the interviewer.
✨Show Your Personality
Since eurochange values friendliness and inclusivity, let your authentic self shine through during the interview. Share personal experiences that highlight your customer service skills and how you connect with people. A positive attitude can make a lasting impression!
✨Practice Conversational Selling
Think about how you would naturally recommend products to customers. Prepare examples of how you've successfully matched products to customer needs in the past. This will demonstrate your ability to engage in conversational selling, which is key for the Retail Sales Assistant role.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team culture, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you determine if eurochange is the right fit for you.
