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For Companies At a Glance
- Tasks: Engage with customers, provide expert advice, and create memorable experiences in foreign exchange.
- Company: Join eurochange, a friendly and inclusive team dedicated to simplifying foreign exchange.
- Benefits: Enjoy flexible pay, high street discounts, 28 days holiday, and a virtual GP service.
- Why this job: Make a real impact while having fun and connecting with people on their travel journeys.
- Qualifications: 1 year of retail sales experience, strong communication skills, and a positive attitude required.
- Other info: Work 16 hours per week on a 9-month contract in Salisbury.
Hours: 16 hours p/w (6 months FTC)
Location: Cross Keys Shopping Centre, Salisbury, SP1 1EL
Shift Pattern: Monday to Sunday shifts based
Why join #Teameurochange?
At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Join Us as a Retail Sales Assistant, and inspire our customers!
Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Whether it’s supporting someone’s once-in-a-lifetime adventure or helping with their everyday travel needs, you’ll make foreign exchange better, simpler, and more convenient. You’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK’s most trusted travel money provider.
Explore How You’ll Support Our Purpose…
- Delivering outstanding, friendly service that turns first-time customers into loyal fans
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns
- Using your knowledge and enthusiasm to recommend the best products and services for every customer
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately processing transactions while ensuring full compliance with financial regulations
- Keeping your bureau secure, presentable, and welcoming at all times
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Taking ownership when your manager is away, keeping the bureau running smoothly
- Supporting new colleagues during onboarding and sharing your knowledge with the team
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand‑Out Qualities to Be Part of #Teameurochange
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access to flexible pay – get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance …and much more!
Our Vision
To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
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Retail Sales Assistant employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current exchange rates. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about travel plans. This will help you build rapport and confidence, which are essential for a Retail Sales Assistant.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to create memorable experiences.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work in different locations. Highlighting your adaptability can set you apart, especially since the role may require working in nearby branches.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales and customer service. Use specific examples that demonstrate your ability to build rapport with customers and handle transactions accurately.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional customer experiences. Mention how your skills align with eurochange's values and mission, and express your enthusiasm for the role.
Showcase Your Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've successfully engaged with customers in previous roles, showcasing your ability to understand their needs and provide tailored advice.
Highlight Flexibility and Teamwork: Mention your flexibility to work in different locations and your willingness to support new colleagues. This aligns with eurochange's emphasis on teamwork and adaptability, which are key qualities for the Retail Sales Assistant role.
How to prepare for a job interview at Eurochange
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to provide excellent service in previous roles, as this aligns perfectly with eurochange's mission.
✨Demonstrate Your Knowledge of Foreign Exchange
Familiarise yourself with basic foreign exchange concepts and current trends. Being able to discuss exchange rates or currency options will show that you're proactive and genuinely interested in the role.
✨Highlight Your Communication Skills
Since building rapport with customers is key, be prepared to showcase your strong communication skills. Practice answering questions in a friendly and engaging manner, and consider using role-play scenarios to demonstrate your ability to connect with people.
✨Emphasise Flexibility and Teamwork
The role requires flexibility and the ability to work well with others. Be ready to discuss times when you've adapted to changing situations or supported colleagues, as this will resonate with eurochange's values of teamwork and adaptability.
