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For Companies At a Glance
- Tasks: Engage with customers, provide expert advice, and create memorable experiences in foreign exchange.
- Company: Join eurochange, a passionate team dedicated to making foreign exchange better and more convenient.
- Benefits: Enjoy flexible pay, high street discounts, 28 days holiday, and a free virtual GP service.
- Why this job: Be part of a friendly, inclusive culture where your unique self is celebrated and valued.
- Qualifications: 1 year of retail sales experience, strong communication skills, and a positive attitude required.
- Other info: Flexible hours, including weekends and bank holidays, with opportunities for growth and development.
Join to apply for the Retail Sales Assistant role at eurochange
1 day ago Be among the first 25 applicants
Join to apply for the Retail Sales Assistant role at eurochange
This range is provided by eurochange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Hours: 16 hours per week
Location: GU1 4YT
Why join #Teameurochange?
At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.
So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Join Us as a Retail Sales Assistant, and inspire our customers!
Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional.With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Whether it’s supporting someone’s once-in-a-lifetime adventure or helping with their everyday travel needs, you’ll make foreign exchange better, simpler, and more convenient. You’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK’s most trusted travel money provider.
Explore How You’ll Support Our Purpose…
As the face and energy of your bureau, you’ll inspire trust and excitement in every interaction. Some of the key ways you’ll support our purpose include:
- Delivering outstanding, friendly service that turns first-time customers into loyal fans
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns
- Using your knowledge and enthusiasm to recommend the best products and services for every customer
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately processing transactions while ensuring full compliance with financial regulations
- Keeping your bureau secure, presentable, and welcoming at all times
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Taking ownership when your manager is away, keeping the bureau running smoothly
- Supporting new colleagues during onboarding and sharing your knowledge with the team
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand-Out Qualities to Be Part of #Teameurochange
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access to flexible pay – get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance …and much more!
Our Vision
To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Sales Assistant employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with eurochange's values and mission. When you understand their commitment to making foreign exchange better, simpler, and more convenient, you can align your conversations and interactions during the interview to reflect this passion.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've built rapport with customers in previous roles. Highlighting specific instances where you exceeded customer expectations will demonstrate your fit for the Retail Sales Assistant position.
✨Tip Number 3
Research common questions related to retail sales and customer service. Being prepared to discuss how you would handle various scenarios can set you apart from other candidates and show your proactive approach.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work in different locations. Since the role may require you to adapt to various branches, demonstrating your readiness to support the team wherever needed will make a positive impression.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what eurochange is looking for in a Retail Sales Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in retail sales, cash handling, and customer service. Use specific examples that demonstrate your ability to build rapport with customers and exceed their expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention how your values align with eurochange's mission to make foreign exchange better and simpler.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Eurochange
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. eurochange values a friendly and positive attitude, so share examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Your Product Knowledge
Familiarise yourself with foreign exchange products and services before the interview. Being able to discuss exchange rates and currency options confidently will show that you're prepared and genuinely interested in the role.
✨Highlight Your Sales Skills
Prepare to discuss your experience with sales and how you've successfully engaged customers in the past. Use specific examples of how you've matched products to customer needs and exceeded their expectations to illustrate your natural flair for selling.
✨Emphasise Teamwork and Flexibility
Since the role involves working closely with colleagues and being flexible in different locations, be ready to talk about your teamwork skills. Share instances where you've supported new team members or adapted to changing situations to keep operations running smoothly.
