At a Glance
- Tasks: Deliver friendly service and build rapport with customers in a retail environment.
- Company: Join eurochange, a trusted name in travel money services.
- Benefits: Enjoy high street discounts, flexible pay access, and 28 days holiday.
- Other info: Flexible hours and opportunities for career growth in a supportive team.
- Why this job: Make a real impact by helping customers with their travel needs.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
Seasonal Retail Sales Assistant - Fixed Term Contract
Hours: 14 hours p/w
Location: East Kilbride, G74 1LL
Shift Pattern: Monday to Sunday shifts based
We are recruiting seasonal colleagues to support our branches during the busy travel season.
This role is offered on a fixed-term basis expected to run until October 2026, depending on business needs and seasonal demand.
As this role supports our busiest trading periods, successful candidates must be available to work during key peak weeks in July & August. Due to the seasonal nature of the role, annual leave may be limited during peak trading periods and will be subject to manager approval.
Why join #Teameurochange?
At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.
So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Join Us as a Retail Sales Assistant, and inspire our customers!
Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business - building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Whether it’s supporting someone’s once-in-a-lifetime adventure or helping with their everyday travel needs, you’ll make foreign exchange better, simpler, and more convenient. You’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK’s most trusted travel money provider.
Explore How You’ll Support Our Purpose…
- Delivering outstanding, friendly service that turns first‑time customers into loyal fans
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns
- Using your knowledge and enthusiasm to recommend the best products and services for every customer
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately processing transactions while ensuring full compliance with financial regulations
- Keeping your bureau secure, presentable, and welcoming at all times
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Taking ownership when your manager is away, keeping the bureau running smoothly
- Supporting new colleagues during onboarding and sharing your knowledge with the team
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand‑Out Qualities to Be Part of #Teameurochange
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude - you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme - because you matter!
- Wagestream - access to flexible pay - get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance …and much more!
Our Vision
To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
Retail Sales Assistant in East Kilbride employer: Eurochange
At eurochange, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in the heart of East Kilbride. Our team members enjoy a range of benefits including flexible pay access, generous holiday entitlement, and opportunities for personal growth through our employee assistance programmes. Join us to be part of a friendly culture that values your contributions and rewards outstanding service, all while helping customers navigate their travel needs.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in East Kilbride
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on eurochange. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with engaging in conversation and selling products naturally.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent eurochange well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Retail Sales Assistant in East Kilbride
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude that makes customers feel welcome.
Tailor Your Experience:Make sure to highlight your retail sales experience and any customer service roles you've had. We’re looking for someone who can build rapport quickly, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps to convey your skills and experiences effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eurochange
✨Know the Company
Before your interview, take some time to research eurochange. Understand their services, values, and what makes them stand out in the retail sector. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experience where you've gone above and beyond for a customer. Highlight your friendly attitude and how you’ve built rapport to turn first-time customers into loyal fans.
✨Practice Conversational Selling
Since the role involves engaging in conversational selling, think about how you can naturally recommend products based on customer needs. Role-play with a friend or family member to practice this skill, ensuring you can adapt your approach based on different customer scenarios.
✨Be Ready for Compliance Questions
Given the importance of compliance in financial transactions, be prepared to discuss how you ensure accuracy and adhere to regulations. Think of specific instances where you’ve handled cash or processed transactions accurately, and be ready to explain your attention to detail.
