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- Tasks: Provide expert advice and create memorable experiences for customers in foreign exchange.
- Company: Join eurochange, a friendly and inclusive team dedicated to making foreign exchange better.
- Benefits: Enjoy 28 days holiday, high street discounts, and flexible pay options.
- Why this job: Be the trusted face of our business and make a real impact on customer journeys.
- Qualifications: Retail sales experience and strong communication skills are essential.
- Other info: Flexible hours with opportunities for career growth and personal development.
Hours: 14 hours p/w
Location: Leeds – Rothwell (Morrisons), LS26 0QJ
Shift Pattern: Monday to Sunday, shifts based
Why join #Teameurochange?At eurochange, we\’re all about people – and that includes you! We\’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you\’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Join Us as a Retail Sales Assistant, and inspire our customers!Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You\’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you\’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Whether it\’s supporting someone\’s once-in-a-lifetime adventure or helping with their everyday travel needs, you\’ll make foreign exchange better, simpler, and more convenient. You\’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK\’s most trusted travel money provider.
Explore How You\’ll Support Our Purpose…
Delivering outstanding, friendly service that turns first-time customers into loyal fans
Building genuine rapport with each customer to understand their travel plans, needs, and concerns
Using your knowledge and enthusiasm to recommend the best products and services for every customer
Engaging in conversational selling to match products to customers\’ needs in a way that feels natural and supportive
Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
Accurately processing transactions while ensuring full compliance with financial regulations
Keeping your bureau secure, presentable, and welcoming at all times
Promoting additional products and services to enhance each customer\’s journey and make their travel experience simpler and better
Taking ownership when your manager is away, keeping the bureau running smoothly
Supporting new colleagues during onboarding and sharing your knowledge with the team
Being flexible to work in nearby branches when needed, helping the team succeed wherever you\’re needed
The Stand‐Out Qualities to Be Part of #Teameurochange
At least 1 year of experience in retail sales, cash handling, and customer service
Confident, friendly, and positive attitude – you make customers feel welcome and valued!
Strong communication skills, with the ability to build rapport and trust quickly
High levels of accuracy and attention to detail when handling transactions
A natural flair for selling and exceeding customer expectations
Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
Colleague Rate on Travel Money
28 days holiday (inclusive of bank holidays)
Access to our Retail Incentive & Bonus Schemes
High Street Discounts
Free 24/7 Virtual GP service for you and your family
Cycle to Work Scheme
Employee Wellbeing & Financial Support through Retail Trust
Employee Assistance Programme – because you matter!
Wagestream – access to flexible pay – get your earned wages when you need it!
Recognition Awards for outstanding service
Additional holiday entitlement after 1 year
Life Assurance …and much more!
Our VisionTo be the UK\’s go-to travel money provider, adding value to every customer\’s journey!
Our PurposeForeign exchange… but better, simpler & more convenient, we\’re the trusted inspirational experts.
Our ValuesWe Strive, We Trust, We\’re Aspirational, We\’re Responsible, We\’re Sincere
Ready to join a team that\’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
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Retail Sales Assistant employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out eurochange's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their friendly and inclusive environment.
✨Tip Number 2
Practice your conversational selling skills! Think about how you can naturally recommend products based on customer needs. Role-play with a friend or family member to get comfortable with building rapport and providing tailored advice.
✨Tip Number 3
Be ready to share your retail experience! Highlight specific examples where you've exceeded customer expectations or handled transactions accurately. This will demonstrate your confidence and attention to detail, which are key for the Retail Sales Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining #Teameurochange and being part of a team that’s all about making foreign exchange better for customers.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and retail.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail sales and customer service. Mention specific skills that match what we’re looking for, like your ability to build rapport with customers.
Showcase Your Skills: Don’t just list your previous jobs; explain how your skills can benefit us at eurochange. Talk about your cash handling experience and any times you've gone above and beyond for a customer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Eurochange
✨Know the Company
Before your interview, take some time to research eurochange. Understand their mission, values, and what makes them unique in the foreign exchange market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your communication skills and how you build rapport quickly, as this aligns perfectly with what eurochange is looking for.
✨Practice Conversational Selling
Get comfortable with the idea of conversational selling. Think about how you can naturally recommend products based on customer needs. You might even role-play with a friend to practice this skill, ensuring you can engage customers in a friendly and professional manner during the interview.
✨Be Ready for Compliance Questions
Since the role involves processing transactions in compliance with financial regulations, brush up on basic compliance knowledge related to currency exchange. Be prepared to discuss how you would handle sensitive information and ensure security in the bureau, demonstrating your attention to detail and responsibility.