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For Companies At a Glance
- Tasks: Deliver exceptional service and help customers with their travel money needs.
- Company: Join eurochange, a passionate team dedicated to simplifying foreign exchange.
- Benefits: Enjoy flexible pay, high street discounts, and 28 days holiday.
- Why this job: Make a real difference in customers' travel experiences while growing your skills.
- Qualifications: Retail sales experience and a friendly, confident attitude are essential.
- Other info: Be part of a supportive team with great career growth opportunities.
Retail Sales Assistant
Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference.
Base Pay Range
16 hours per week (6 month FTC) – location: HR1 2AB
Why join #Teameurochange?
At eurochange, we’re all about people – dedicated, proactive, passionate about making foreign exchange simpler and more convenient.
Explore How You’ll Support Our Purpose…
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans
- Build genuine rapport with each customer to understand their travel plans, needs, and concerns
- Use your knowledge and enthusiasm to recommend the best products and services for every customer
- Engage in conversational selling to match products to customers’ needs in a natural and supportive way
- Share trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately process transactions while ensuring full compliance with financial regulations
- Keep your bureau secure, presentable, and welcoming at all times
- Promote additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Take ownership when your manager is away, keeping the bureau running smoothly
- Support new colleagues during onboarding and share your knowledge with the team
- Be flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand‑Out Qualities to Be Part of #Teameurochange
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued!
- Strong communication skills, building rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access flexible pay, get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance …and much more!
Our Vision
To be the UK’s go‑to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient – we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere.
Ready to join a team that’s passionate about making foreign exchange better, simpler, and convenient for every customer? Apply today and start your journey with #Teameurochange!
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Retail Sales Assistant employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on eurochange. Understand their values and what makes them tick. This way, you can show how you fit into #Teameurochange and why you're the perfect Retail Sales Assistant.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with conversational selling and building rapport. The more natural it feels, the better you'll connect with customers!
✨Tip Number 3
Show off your flexibility! Make sure to highlight your willingness to adapt and work in different branches if needed. This is a big plus for eurochange, so let them know you're ready to jump in wherever you're needed!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for retail and customer service. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight your relevant experience in retail sales and customer service. We’re looking for those standout qualities, so connect your past roles to what we value at eurochange. Show us how you’ve exceeded expectations before!
Be Specific: Use specific examples to demonstrate your skills and achievements. Whether it’s a time you turned a first-time customer into a loyal fan or how you handled cash transactions accurately, details help us picture you in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Eurochange
✨Know the Company Inside Out
Before your interview, take some time to research eurochange. Understand their values, mission, and what makes them stand out in the foreign exchange market. This will not only help you answer questions more effectively but also show your genuine interest in being part of #Teameurochange.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experience where you’ve gone above and beyond for a customer. Highlight your friendly attitude and how you’ve built rapport to turn first-time customers into loyal fans.
✨Demonstrate Your Sales Flair
Get ready to talk about your sales achievements! Think of specific instances where you successfully recommended products or services that met customer needs. This will illustrate your natural flair for selling and your ability to exceed expectations, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Practice how you would handle situations like a difficult customer or a busy day at the bureau. Showing that you can think on your feet and maintain a positive attitude under pressure will impress your interviewers.
