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For Companies At a Glance
- Tasks: Deliver exceptional customer service and help travellers with their foreign exchange needs.
- Company: Join eurochange, a friendly and inclusive team dedicated to making foreign exchange better.
- Benefits: Enjoy competitive perks like travel discounts, flexible pay, and 28 days holiday.
- Why this job: Be the trusted face of our business and create memorable experiences for customers.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
Hours: 14 hours per week
Location: TS10 3ER (Morrisons)
At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.
So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Join Us as a Retail Sales Assistant, and inspire our customers!
Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional.
Explore How You’ll Support Our Purpose…
- Delivering outstanding, friendly service that turns first-time customers into loyal fans
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns
- Using your knowledge and enthusiasm to recommend the best products and services for every customer
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately processing transactions while ensuring full compliance with financial regulations
- Keeping your bureau secure, presentable, and welcoming at all times
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Taking ownership when your manager is away, keeping the bureau running smoothly
- Supporting new colleagues during onboarding and sharing your knowledge with the team
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand-Out Qualities to Be Part of #Teameurochange
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access to flexible pay – get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance …and much more!
Our Vision: To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose: Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values: We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
#J-18808-Ljbffr
Retail Sales Assistant employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company culture before your interview. Check out eurochange's social media and website to see how they interact with customers and what values they promote. This will help you connect your experiences to their mission during the chat!
✨Tip Number 2
Practice your conversational selling skills! Think of ways to engage with potential customers by asking open-ended questions about their travel plans. This will show that you can build rapport and provide tailored advice, just like they want at eurochange.
✨Tip Number 3
Be ready to share examples of how you've delivered exceptional customer service in the past. Highlight moments where you turned a first-time customer into a loyal fan. This will demonstrate your ability to create memorable experiences, which is key for the Retail Sales Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining #Teameurochange. Let’s make foreign exchange better together!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about making every customer's experience exceptional.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail sales and cash handling. We love seeing how your skills align with our mission at eurochange!
Be Authentic: Don’t be afraid to show your unique personality in your application. We value authenticity and want to know the real you, so let your true self come through in your writing!
Apply Through Our Website: For the best chance of joining #Teameurochange, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Eurochange
✨Know the Company Inside Out
Before your interview, take some time to research eurochange. Understand their mission, values, and what makes them unique in the foreign exchange market. This will not only help you answer questions more effectively but also show your genuine interest in being part of #Teameurochange.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you built rapport and provided exceptional service, as this aligns perfectly with eurochange's focus on creating memorable customer experiences.
✨Demonstrate Your Product Knowledge
Familiarise yourself with common currency exchange terms and practices. Be ready to discuss how you would advise customers on exchange rates and the best products for their needs. Showing that you can provide expert advice will set you apart as a candidate who understands the role's responsibilities.
✨Emphasise Your Team Spirit
Since eurochange values inclusivity and teamwork, be prepared to talk about how you’ve supported colleagues in previous roles. Share instances where you’ve helped onboard new team members or contributed to a positive work environment. This will demonstrate that you’re not just a great individual contributor, but also a team player.
