Retail Sales Assistant in Livingston

Retail Sales Assistant in Livingston

Livingston Full-Time 12 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and assist with foreign exchange transactions.
  • Company: Join a friendly and inclusive team at eurochange.
  • Benefits: Enjoy competitive perks, including discounts, bonuses, and flexible pay options.
  • Other info: Flexible hours with opportunities for growth and recognition.
  • Why this job: Make a real impact on customers' travel experiences while having fun.
  • Qualifications: Retail sales experience and a positive, friendly attitude are essential.

The predicted salary is between 12 - 12 £ per hour.

Seasonal Retail Sales Assistant - Fixed Term Contract

Hours: 20 hours per week

Location: The Centre Livingston, EH54 6HR

Shift Pattern: Monday to Sunday shifts based

We are recruiting seasonal colleagues to support our branches during the busy travel season. This role is offered on a fixed-term basis expected to run until October 2026, depending on business needs and seasonal demand. As this role supports our busiest trading periods, successful candidates must be available to work during key peak weeks in July & August. Due to the seasonal nature of the role, annual leave may be limited during peak trading periods and will be subject to manager approval.

Why join #Teameurochange? At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!

Join Us as a Retail Sales Assistant, and inspire our customers! Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money? As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference.

Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays. Whether it’s supporting someone’s once-in-a-lifetime adventure or helping with their everyday travel needs, you’ll make foreign exchange better, simpler, and more convenient. You’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK’s most trusted travel money provider.

Explore How You’ll Support Our Purpose…

  • Delivering outstanding, friendly service that turns first-time customers into loyal fans
  • Building genuine rapport with each customer to understand their travel plans, needs, and concerns
  • Using your knowledge and enthusiasm to recommend the best products and services for every customer
  • Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
  • Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
  • Accurately processing transactions while ensuring full compliance with financial regulations
  • Keeping your bureau secure, presentable, and welcoming at all times
  • Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
  • Taking ownership when your manager is away, keeping the bureau running smoothly
  • Supporting new colleagues during onboarding and sharing your knowledge with the team
  • Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed

The Stand‑Out Qualities to Be Part of #Teameurochange

  • At least 1 year of experience in retail sales, cash handling, and customer service
  • Confident, friendly, and positive attitude – you make customers feel welcome and valued!
  • Strong communication skills, with the ability to build rapport and trust quickly
  • High levels of accuracy and attention to detail when handling transactions
  • A natural flair for selling and exceeding customer expectations
  • Flexibility to adapt, work independently, and travel to nearby locations if required.

Our Perks Are Out of This World!

  • Colleague Rate on Travel Money
  • 28 days holiday (inclusive of bank holidays)
  • Access to our Retail Incentive & Bonus Schemes
  • High Street Discounts
  • Free 24/7 Virtual GP service for you and your family
  • Cycle to Work Scheme
  • Employee Wellbeing & Financial Support through Retail Trust
  • Employee Assistance Programme – because you matter!
  • Wagestream – access to flexible pay – get your earned wages when you need it!
  • Recognition Awards for outstanding service
  • Additional holiday entitlement after 1 year
  • Life Assurance …and much more!

Our Vision To be the UK’s go-to travel money provider, adding value to every customer’s journey!

Our Purpose Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.

Our Values We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere

Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!

Retail Sales Assistant in Livingston employer: eurochange

At eurochange, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to make a difference. As a Retail Sales Assistant in The Centre Livingston, you'll enjoy comprehensive training, flexible working hours, and a range of fantastic benefits including high street discounts and access to a virtual GP service. Join us to not only enhance your skills but also to be part of a passionate team dedicated to delivering exceptional customer experiences during the busy travel season.
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Contact Detail:

eurochange Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant in Livingston

✨Tip Number 1

Get to know the company culture before your interview. Check out eurochange's social media and website to see what they're all about. This will help you connect with their values and show you're genuinely interested in being part of #Teameurochange.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to help a customer with their travel needs. Being able to demonstrate your ability to build rapport and provide tailored advice will make you stand out during the interview.

✨Tip Number 3

Be flexible and ready to adapt. Since this role requires working during peak times, show that you're willing to go the extra mile. Mention your availability and how you can support the team during busy periods – it’ll show you’re committed!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail Sales Assistant in Livingston

Customer Service
Retail Sales Experience
Cash Handling
Communication Skills
Rapport Building
Attention to Detail
Conversational Selling
Product Knowledge
Transaction Processing
Flexibility
Team Support
Problem-Solving Skills
Positive Attitude

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and retail. Remember, we’re all about being authentic and friendly!

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail sales and customer service. Mention specific examples of how you've built rapport with customers or exceeded their expectations – we love hearing those success stories!

Show Your Flexibility: Since this role involves working various shifts, it’s a good idea to mention your availability clearly. Let us know when you can work, especially during peak times in July and August, as that’s super important for us!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about #Teameurochange while you’re at it!

How to prepare for a job interview at eurochange

✨Know the Company Inside Out

Before your interview, take some time to research eurochange. Understand their mission, values, and what makes them unique in the foreign exchange market. This will not only help you answer questions more effectively but also show your genuine interest in being part of #Teameurochange.

✨Showcase Your Customer Service Skills

As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you built rapport and provided tailored solutions, as this aligns perfectly with what eurochange values.

✨Be Ready for Role-Play Scenarios

Expect to engage in role-play during your interview. Practice common customer interactions, such as recommending products or handling complaints. This will demonstrate your conversational selling skills and your ability to create memorable experiences for customers.

✨Flexibility is Key

Given the seasonal nature of the role, be prepared to discuss your availability, especially during peak trading periods. Show that you’re flexible and willing to adapt to the needs of the business, which is crucial for success in this position.

Retail Sales Assistant in Livingston
eurochange
Location: Livingston

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