At a Glance
- Tasks: Deliver outstanding service and build rapport with customers in a retail environment.
- Company: Join eurochange, a friendly and inclusive team passionate about foreign exchange.
- Benefits: Enjoy 28 days holiday, high street discounts, and flexible pay options.
- Why this job: Be part of a team that makes travel money simpler and more convenient for everyone.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
- Other info: Great career growth opportunities and a supportive work culture await you!
Join to apply for the Retail Sales Assistant role at eurochange.
Base Pay Range: Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Hours: 20 hours p/w
Location: The Centre Livingston, Livingston, West Lothian, EH54 6HR
Shift Pattern: Monday - Sunday
Why join #Teameurochange? At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Explore How You’ll Support Our Purpose:
- Delivering outstanding, friendly service that turns first-time customers into loyal fans
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns
- Using your knowledge and enthusiasm to recommend the best products and services for every customer
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately processing transactions while ensuring full compliance with financial regulations
- Keeping your bureau secure, presentable, and welcoming at all times
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Taking ownership when your manager is away, keeping the bureau running smoothly
- Supporting new colleagues during onboarding and sharing your knowledge with the team
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand‑Out Qualities to Be Part of #Teameurochange:
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access to flexible pay – get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance
- …and much more!
Our Vision: To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose: Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values: We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere.
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
Retail Sales Assistant in Livingston employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Livingston
✨Tip Number 1
Get to know eurochange! Research their values and mission so you can show how you fit into #Teameurochange. When you understand what they stand for, you can tailor your approach and make a real connection during interviews.
✨Tip Number 2
Practice your conversational selling skills! Think about how you can naturally engage with customers and recommend products. Role-play with a friend or family member to get comfortable with the flow of conversation.
✨Tip Number 3
Be ready to share your past experiences in retail sales and customer service. Prepare specific examples that highlight your friendly attitude and ability to build rapport. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive features and AI-powered advice to help you along the way.
We think you need these skills to ace Retail Sales Assistant in Livingston
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique self shine through! We want to see your friendly and positive attitude that matches our vibe at eurochange. Don’t be afraid to show us how you connect with customers!
Tailor Your Experience: Make sure to highlight your retail sales and customer service experience in your application. We’re looking for someone who can build rapport and trust quickly, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your skills and experiences. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Eurochange
✨Know Your Stuff
Before the interview, make sure you research eurochange and their services. Understand their mission to make foreign exchange better and simpler. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your People Skills
As a Retail Sales Assistant, you'll need to connect with customers. Prepare examples of how you've built rapport in previous roles. Think about times when you turned a first-time customer into a loyal fan through your friendly service.
✨Be Ready for Role-Play
Expect some situational questions or role-play scenarios during the interview. Practice conversational selling techniques beforehand, so you can demonstrate how you'd recommend products based on customer needs naturally and supportively.
✨Flexibility is Key
Highlight your adaptability and willingness to work in different branches if needed. Share experiences where you've successfully adjusted to new situations or taken ownership in the absence of a manager, showing that you're a team player who can keep things running smoothly.