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- Tasks: Deliver friendly service, build rapport, and recommend travel products to customers.
- Company: Join a dynamic retail team in Clayton Square, Liverpool.
- Benefits: Enjoy discounts, flexible pay, and 28 days holiday.
- Other info: Flexible shifts with opportunities for growth and recognition.
- Why this job: Make a real impact on customers' travel experiences this busy season.
- Qualifications: 1 year of retail experience and a positive, friendly attitude.
The predicted salary is between 10 - 12 £ per hour.
Seasonal Retail Sales Assistant - Fixed Term Contract
Hours: 14 hours per week
Location: Clayton Square, Liverpool, L1 1QR
Shift Pattern: Monday to Sunday shifts
We are recruiting seasonal colleagues to support our branches during the busy travel season. The role is fixed‑term until October 2026. Successful candidates must be available during peak weeks in July and August. Annual leave may be limited during peak trading periods and is subject to manager approval.
Responsibilities
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans.
- Build genuine rapport with each customer to understand their travel plans, needs and concerns.
- Use your knowledge and enthusiasm to recommend the best products and services for every customer.
- Engage in conversational selling to match products to customers’ needs in a way that feels natural and supportive.
- Share trusted advice on exchange rates, currency options and how to get the most value for their money.
- Accurately process transactions while ensuring full compliance with financial regulations.
- Keep the bureau secure, presentable and welcoming at all times.
- Promote additional products and services to enhance each customer’s journey and make their travel experience simpler and better.
- Take ownership when your manager is away, keeping the bureau running smoothly.
- Support new colleagues during onboarding and share your knowledge with the team.
- Be flexible to work in nearby branches when needed, helping the team succeed wherever you’re required.
Requirements
- At least 1 year of experience in retail sales, cash handling and customer service.
- Confident, friendly and positive attitude – you make customers feel welcome and valued.
- Strong communication skills, with the ability to build rapport and trust quickly.
- High levels of accuracy and attention to detail when handling transactions.
- A natural flair for selling and exceeding customer expectations.
- Flexibility to adapt, work independently and travel to nearby locations if required.
Benefits
- Colleague rate on travel money.
- 28 days holiday inclusive of bank holidays.
- Access to Retail Incentive & Bonus Schemes.
- High street discounts.
- Free 24/7 Virtual GP service for you and your family.
- Cycle to Work Scheme.
- Employee wellbeing & financial support through Retail Trust.
- Employee Assistance Programme – because you matter.
- Wagestream – access to flexible pay – get your earned wages when you need it.
- Recognition awards for outstanding service.
- Additional holiday entitlement after 1 year.
- Life assurance and other benefits.
Retail Sales Assistant in Liverpool employer: eurochange
Contact Detail:
eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Liverpool
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conversational selling skills! Role-play with a friend or family member to get comfortable recommending products and engaging with customers. The more natural you sound, the better you'll connect with potential employers.
✨Tip Number 3
Be ready to share examples from your past experience! Think of specific situations where you delivered outstanding service or handled cash transactions accurately. This will demonstrate your skills and make you stand out during interviews.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to reach out directly. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Retail Sales Assistant in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and retail!
Tailor Your Experience: Make sure to highlight your relevant experience in retail sales and customer service. We’re looking for candidates who can build rapport with customers, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at eurochange
✨Know the Company and Role
Before your interview, do a bit of homework on the company and the specific role of a Retail Sales Assistant. Understand their values, what they offer, and how you can contribute to their success during the busy travel season.
✨Showcase Your Customer Service Skills
Be ready to share examples from your past experiences that highlight your customer service skills. Think about times when you turned a first-time customer into a loyal fan or when you went above and beyond to meet a customer's needs.
✨Demonstrate Your Selling Flair
Prepare to discuss your approach to conversational selling. Think of ways you've successfully matched products to customers' needs in a natural way. This will show your potential employer that you have the knack for engaging with customers and making recommendations.
✨Be Ready for Flexibility Questions
Since the role requires flexibility, be prepared to discuss your availability and willingness to work in nearby branches. Highlight any previous experiences where you adapted to changing circumstances or took ownership in a team setting.