At a Glance
- Tasks: Deliver friendly service and build rapport with customers to enhance their travel experience.
- Company: Join a dynamic retail team in Leeds with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, holiday perks, discounts, and flexible pay options.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Make a real impact by helping customers find the best travel solutions.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
The predicted salary is between 12.81 - 12.81 £ per hour.
Location: Leeds, West Yorkshire, United Kingdom
£12.81 per hour – Permanent Part‑time – 14 hours per week (Monday – Sunday).
Responsibilities:
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans.
- Build genuine rapport with each customer to understand their travel plans, needs, and concerns.
- Use knowledge and enthusiasm to recommend the best products and services for every customer.
- Engage in conversational selling to match products to customers’ needs in a natural and supportive way.
- Share trusted advice on exchange rates, currency options, and how to get the most value for their money.
- Accurately process transactions while ensuring full compliance with financial regulations.
- Keep the bureau secure, presentable, and welcoming at all times.
- Promote additional products and services to enhance each customer’s journey and make their travel experience simpler and better.
- Take ownership when the manager is away, keeping the bureau running smoothly.
- Support new colleagues during onboarding and share knowledge with the team.
- Be flexible to work in nearby branches when needed, helping the team succeed wherever you’re required.
Qualifications:
- At least 1 year of experience in retail sales, cash handling, and customer service.
- Confident, friendly, and positive attitude – you make customers feel welcome and valued.
- Strong communication skills, with the ability to build rapport and trust quickly.
- High levels of accuracy and attention to detail when handling transactions.
- Natural flair for selling and exceeding customer expectations.
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Benefits:
- Colleague rate on travel money.
- 28 days holiday (inclusive of bank holidays).
- Access to retail incentive and bonus schemes.
- High street discounts.
- Free 24/7 virtual GP service for you and your family.
- Cycle to work scheme.
- Employee wellbeing and financial support through Retail Trust.
- Employee assistance programme.
- Wagestream – flexible pay: get earned wages when you need them.
- Recognition awards for outstanding service.
- Additional holiday entitlement after 1 year.
- Life assurance.
Job reference: DG1587867
Posted today, closing date: 13/07/2026.
Retail Sales Assistant in Leeds employer: eurochange
Join our dynamic team as a Retail Sales Assistant in Leeds, where we pride ourselves on delivering exceptional customer service and fostering a supportive work environment. With competitive pay, flexible working hours, and a range of benefits including 28 days holiday and access to wellness programmes, we are committed to your personal and professional growth. Experience the joy of helping customers while enjoying high street discounts and recognition for your outstanding contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Leeds
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including eurochange, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Assistant in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like eurochange that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at eurochange will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about eurochange and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at eurochange
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at eurochange, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at eurochange!
