At a Glance
- Tasks: Deliver exceptional service and build rapport with customers to enhance their travel experience.
- Company: Join a dynamic retail team in a friendly and supportive environment.
- Benefits: Enjoy competitive pay, holiday perks, discounts, and flexible pay access.
- Other info: Opportunities for career growth and recognition for outstanding service.
- Why this job: Make a real difference by helping customers find the best travel solutions.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
The predicted salary is between 12.81 - 12.81 £ per hour.
Position Overview: Retail Sales Assistant – 22 hours per week. Location: Queens Rd, TN34 1RN. Shift Pattern: Monday – Sunday. Salary: £12.81 per hour (Permanent – Part‑time).
Key Responsibilities:
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans.
- Build genuine rapport with each customer to understand their travel plans, needs and concerns.
- Use your knowledge and enthusiasm to recommend the best products and services for every customer.
- Engage in conversational selling to match products to customers’ needs in a natural and supportive way.
- Share trusted advice on exchange rates, currency options and how to get the most value for money.
- Accurately process transactions while ensuring full compliance with financial regulations.
- Keep your bureau secure, presentable and welcoming at all times.
- Promote additional products and services to enhance each customer’s journey.
- Takes ownership when your manager is away, keeping the bureau running smoothly.
- Support new colleagues during onboarding and share knowledge with the team.
- Be flexible to work in nearby branches when needed.
Qualifications:
- At least 1 year of experience in retail sales, cash handling and customer service.
- Confident, friendly and positive attitude – you make customers feel welcome and valued.
- Strong communication skills, with the ability to build rapport and trust quickly.
- High levels of accuracy and attention to detail when handling transactions.
- A natural flair for selling and exceeding customer expectations.
- Flexibility to adapt, work independently and travel to nearby locations if required.
Benefits:
- Colleague rate on travel money.
- 28 days holiday (inclusive of bank holidays).
- Access to our Retail Incentive & Bonus Schemes.
- High Street discounts.
- Free 24/7 virtual GP service for you and your family.
- Cycle to Work Scheme.
- Employee wellbeing and financial support through Retail Trust.
- Employee Assistance Programme.
- Wagestream – flexible pay access to earned wages.
- Recognition awards for outstanding service.
- Additional holiday entitlement after 1 year.
- Life assurance and much more.
Retail Sales Assistant in Hastings employer: eurochange
As a Retail Sales Assistant at our Queens Rd location, you will be part of a dynamic team that prioritises exceptional customer service and employee wellbeing. We offer a supportive work culture with flexible hours, generous holiday entitlement, and numerous benefits including access to a virtual GP service and financial support programmes. Join us to grow your career in a rewarding environment where your contributions are recognised and valued.
We think you need these skills to ace Retail Sales Assistant in Hastings
Customer Service
Sales Skills
Communication Skills
Cash Handling
Attention to Detail
Rapport Building
Product Knowledge
