At a Glance
- Tasks: Deliver exceptional customer service and help travellers with their currency needs.
- Company: Join eurochange, a fun and passionate team dedicated to simplifying foreign exchange.
- Benefits: Enjoy 28 days holiday, high street discounts, and flexible pay options.
- Other info: Flexible shifts and opportunities for career growth in a supportive environment.
- Why this job: Make a real impact on customers' travel experiences while growing your skills.
- Qualifications: Retail sales experience and a friendly, confident attitude are essential.
The predicted salary is between 28000 - 28000 £ per year.
Hours: 16 hours p/w
Location: Grimsby - Morrisons, DN37 7SQ
Shift Pattern: Monday to Sunday, shifts based
Why join #Teameurochange? At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. We believe in hard work that makes an impact and innovates, and we love to have fun along the way!
Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money? As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Key Responsibilities
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans
- Build genuine rapport with each customer to understand their travel plans, needs, and concerns
- Use your knowledge and enthusiasm to recommend the best products and services for every customer
- Engage in conversational selling to match products to customers’ needs in a natural and supportive way
- Share trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately process transactions while ensuring full compliance with financial regulations
- Keep your bureau secure, presentable, and welcoming at all times
- Promote additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Take ownership when your manager is away, keeping the bureau running smoothly
- Support new colleagues during onboarding and share your knowledge with the team
- Be flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
Stand‑Out Qualities
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access to flexible pay – get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance …and much more!
Our Vision
To be the UK’s go‑to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient – we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!
Retail Sales Assistant in Grimsby employer: eurochange
At eurochange, we pride ourselves on fostering a vibrant and supportive work culture where every Retail Sales Assistant is empowered to deliver exceptional customer experiences. Located in Grimsby, our team enjoys flexible working hours, comprehensive training, and a range of benefits including access to a virtual GP service and employee wellbeing support, all while being part of a passionate group dedicated to making foreign exchange simpler and more convenient for our customers.
