At a Glance
- Tasks: Deliver exceptional customer service and help travellers with their foreign exchange needs.
- Company: Join a friendly and inclusive team at eurochange, the UK's trusted travel money provider.
- Benefits: Enjoy 28 days holiday, high street discounts, and flexible pay options.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Make a real impact on customers' travel experiences while having fun at work.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
Hours: 22h p/w
Location: Willow Place Shopping Centre, 23B Willow Place, Corby, Northamptonshire, NN17 1PD
Shift Pattern: Monday - Sunday
Why join #Teameurochange? At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business—building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference.
Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays. Whether it’s supporting someone’s once-in-a-lifetime adventure or helping with their everyday travel needs, you’ll make foreign exchange better, simpler, and more convenient. You’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK’s most trusted travel money provider.
Explore How You’ll Support Our Purpose:
- Delivering outstanding, friendly service that turns first-time customers into loyal fans
- Building genuine rapport with each customer to understand their travel plans, needs, and concerns
- Using your knowledge and enthusiasm to recommend the best products and services for every customer
- Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
- Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately processing transactions while ensuring full compliance with financial regulations
- Keeping your bureau secure, presentable, and welcoming at all times
- Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
- Taking ownership when your manager is away, keeping the bureau running smoothly
- Supporting new colleagues during onboarding and sharing your knowledge with the team
- Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand‑Out Qualities to Be Part of #Teameurochange:
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued!
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to our Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access to flexible pay – get your earned wages when you need it!
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance
- …and much more!
Our Vision: To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose: Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values: We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Retail Sales Assistant in Corby employer: eurochange
At eurochange, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to be their authentic selves. As a Retail Sales Assistant in the bustling Willow Place Shopping Centre, you'll enjoy comprehensive training, flexible working hours, and a range of fantastic benefits including generous holiday entitlement, access to wellness programmes, and opportunities for personal growth. Join us to not only make a meaningful impact on our customers' travel experiences but also to thrive in an environment that celebrates passion, teamwork, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Corby
✨Tip Number 1
Get to know the company culture before your interview! Check out eurochange's social media and website to see what they're all about. This will help you connect with their values and show that you're genuinely interested in being part of #Teameurochange.
✨Tip Number 2
Practice your conversational selling skills! Think about how you can naturally engage with customers and recommend products based on their needs. Role-playing with a friend can help you feel more confident when it comes to building rapport during the interview.
✨Tip Number 3
Be ready to share your past experiences in retail sales and customer service. Have specific examples in mind that highlight your ability to exceed customer expectations and handle transactions accurately. This will show that you’re the perfect fit for the Retail Sales Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining eurochange. Let’s make foreign exchange better together!
We think you need these skills to ace Retail Sales Assistant in Corby
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and retail. Remember, we’re all about being authentic and friendly!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail sales and customer service. Mention specific skills that align with our mission to make foreign exchange better and simpler for our customers.
Show Your Enthusiasm:We love candidates who are excited about the role! In your application, express why you’re passionate about helping customers and how you can contribute to creating memorable experiences at eurochange.
Apply Through Our Website:For the best chance of joining #Teameurochange, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at eurochange
✨Know the Company
Before your interview, take some time to research eurochange. Understand their mission, values, and what makes them unique in the foreign exchange market. This will help you align your answers with their goals and show that you're genuinely interested in being part of #Teameurochange.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you built rapport and provided exceptional service, as this aligns perfectly with what eurochange is looking for.
✨Practice Conversational Selling
Get comfortable with the idea of conversational selling. Think about how you can naturally recommend products based on customer needs. During the interview, demonstrate your ability to engage in friendly dialogue while subtly promoting services, just like you would in the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Prepare for questions like, 'How would you handle a difficult customer?' or 'What would you do if you noticed a colleague struggling?' This will show your flexibility and readiness to support the team when needed.
