At a Glance
- Tasks: Deliver friendly service and expert advice to create memorable customer experiences.
- Company: Join eurochange, a vibrant team dedicated to making foreign exchange simple and enjoyable.
- Benefits: Enjoy competitive pay, holiday perks, discounts, and access to wellness support.
- Other info: Flexible hours with opportunities for growth and recognition in a supportive environment.
- Why this job: Be the face of our brand and make a real impact on customers' travel experiences.
- Qualifications: Retail sales experience and a positive, friendly attitude are essential.
The predicted salary is between 12.81 - 12.81 £ per hour.
Hours: 22h p/w
Location: Morrisons, Amounderness Way, Thornton-Cleveleys, FY5 3TS
Shift Pattern: Mon - Sun
Overview
At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Role Summary
As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business – building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.
Key Responsibilities
- Deliver outstanding, friendly service that turns first‑time customers into loyal fans
- Build genuine rapport with each customer to understand their travel plans, needs, and concerns
- Use knowledge and enthusiasm to recommend the best products and services for every customer
- Engage in conversational selling to match products to customers’ needs in a natural, supportive way
- Share trusted advice on exchange rates, currency options, and how to get the most value for their money
- Accurately process transactions while ensuring full compliance with financial regulations
- Keep the bureau secure, presentable, and welcoming at all times
- Promote additional products and services to enhance each customer’s journey and simplify their travel experience
- Take ownership when the manager is away, keeping the bureau running smoothly
- Support new colleagues during onboarding and share knowledge with the team
- Be flexible to work in nearby branches when needed, helping the team succeed wherever required
Stand‑Out Qualities
- At least 1 year of experience in retail sales, cash handling, and customer service
- Confident, friendly, and positive attitude – you make customers feel welcome and valued
- Strong communication skills, with the ability to build rapport and trust quickly
- High levels of accuracy and attention to detail when handling transactions
- A natural flair for selling and exceeding customer expectations
- Flexibility to adapt, work independently, and travel to nearby locations if required
Benefits & Perks
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- Access to Retail Incentive & Bonus Schemes
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter
- Wagestream – access flexible pay, get your earned wages when you need it
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance and much more
Vision
To be the UK’s go‑to travel money provider, adding value to every customer’s journey!
Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Job Details
Retail Sales Assistant – Cleveleys, Lancashire, United Kingdom FY5 3TS £12.81 per hour Permanent – Part‑time
Retail Sales Assistant in Cleveleys employer: eurochange
At eurochange, we pride ourselves on fostering a vibrant and inclusive work culture where every Retail Sales Assistant is empowered to be their authentic self. Located in the heart of Thornton-Cleveleys, our team enjoys a supportive environment with comprehensive training, flexible working hours, and a range of benefits including high street discounts and access to a 24/7 virtual GP service. Join us to not only grow your skills but also to make a meaningful impact in the lives of our customers while having fun along the way!
