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For Companies At a Glance
- Tasks: Lead daily cash centre operations and ensure compliance with security protocols.
- Company: Join eurochange, a friendly and inclusive team passionate about foreign exchange.
- Benefits: Enjoy 28 days holiday, high street discounts, and a free virtual GP service.
- Why this job: Make a real impact while working in a dynamic and supportive environment.
- Qualifications: Experience in cash handling and strong interpersonal skills required.
- Other info: Opportunities for career growth and recognition for outstanding service.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
At eurochange, we’re all about people – and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.
So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Join Us as a Cash Centre Team Leader and Keep Our Network Running Smoothly
As our Cash Centre Team Leader, you’ll play a key role in the smooth and secure running of eurochange’s outsourced cash centre environment. You’ll work closely with the Cash Centre Manager – Outsourced to ensure daily operations are delivered safely, efficiently, and in line with eurochange policies and our partner’s protocols.
You’ll provide guidance and operational oversight to agency colleagues, making sure service standards, reconciliations, and compliance requirements are met. In the absence of the manager, you’ll step up to lead operations, maintaining continuity, safety, and professionalism.
Explore How You’ll Support Our Purpose
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Oversee day-to-day cash centre operations, ensuring productivity, accuracy, and compliance.
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Guide Loomis agency colleagues in following eurochange standard operating procedures (SOPs).
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Monitor workflow and escalate any variances in quality, pace, or accuracy to the manager.
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Ensure security protocols are followed, including dual control, currency authenticity checks, safe access, and reconciliation processes.
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Support cash handling, counting, verification, and reconciliation of stocks.
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Oversee deliveries and dispatches to agreed specifications, ensuring documentation is accurate.
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Maintain up-to-date data entry and stock movement records in systems such as Xtris.
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Keep accurate shift logs, reconciliation documents, dispatch notes, and safekeeping records.
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Comply with health, safety, and site-specific procedures, always prioritising personal and team safety.
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Foster teamwork and effective communication between Loomis colleagues, management, and eurochange stakeholders.
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Support the onboarding and familiarisation of new agency colleagues into eurochange processes.
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Build strong working relationships with partner site management, identifying and escalating risks or compliance concerns as needed.
The Stand-Out Qualities to Be Part of #Teameurochange
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Experience in a cash centre, vault, logistics, or banking environment.
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Strong knowledge of cash handling, reconciliation, and dual-control processes.
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Confident in guiding and motivating teams, even without formal line management responsibility.
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High attention to detail with a secure, disciplined approach.
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Comfortable working under both eurochange and partner operational protocols.
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Strong interpersonal skills to build positive relationships across different teams.
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Calm under pressure, adaptable, and able to prioritise effectively.
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Committed to upholding security, safety, and compliance at all times.
Please note – all offers of employment are contingent on the successful completion of our pre-employment checks which include CRB / Credit / Financial and address checks.Â
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access your earned wages when you need it
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance
- …and much more!
Our Vision
To be the UK’s go-to travel money provider, adding value to every customer’s journey.
Our Purpose
Foreign exchange… but better, simpler & more convenient. We’re the trusted inspirational experts.
Our Values
We Strive | We Trust | We’re Aspirational | We’re Responsible | We’re Sincere
Ready to make a real impact by keeping our cash centre running smoothly and our customers happy? Apply today and join #Teameurochange!
Cash Centre Team Leader employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Centre Team Leader
✨Tip Number 1
Network like a pro! Reach out to current or former employees at eurochange on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to cash handling and team leadership. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show your passion for the role! During interviews, share why you’re excited about working at eurochange and how you align with their values. Authentic enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Cash Centre Team Leader position can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Cash Centre Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cash Centre Team Leader role. Highlight your experience in cash handling and team leadership, showing us how you fit into our friendly and proactive culture.
Showcase Your Skills: We want to see your strong interpersonal skills and attention to detail shine through. Use specific examples from your past roles to demonstrate how you've successfully guided teams and maintained compliance in a cash centre environment.
Be Authentic: At eurochange, we value authenticity. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our mission of making foreign exchange better and simpler.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join #Teameurochange!
How to prepare for a job interview at Eurochange
✨Know Your Cash Centre Operations
Before the interview, brush up on your knowledge of cash handling, reconciliation, and dual-control processes. Familiarise yourself with eurochange's standard operating procedures (SOPs) so you can confidently discuss how you would ensure compliance and efficiency in the cash centre.
✨Showcase Your Leadership Skills
Even if you haven't held a formal management position, think of examples where you've guided or motivated a team. Be ready to share specific instances where you’ve stepped up to lead operations or supported colleagues, as this will demonstrate your ability to foster teamwork and maintain professionalism.
✨Emphasise Attention to Detail
In a role that requires high accuracy, it’s crucial to highlight your attention to detail. Prepare to discuss how you ensure accuracy in cash handling and documentation, and be ready to provide examples of how you've successfully managed records and reconciliations in previous roles.
✨Prepare Questions About Company Culture
Since eurochange values friendliness and inclusivity, come prepared with questions that show your interest in their culture. Ask about team dynamics, how they support new colleagues, or what fun activities they have in place. This shows you’re not just interested in the job, but also in being part of #Teameurochange.
