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For Companies At a Glance
- Tasks: Assist customers with foreign exchange queries and provide excellent service.
- Company: Join a passionate team at eurochange, focused on making foreign exchange simpler.
- Benefits: Pro-rated salary, supportive work environment, and flexible hours.
- Other info: Office-based role with a friendly team atmosphere.
- Why this job: Be part of a team that values people and makes a real difference in customer experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 22000 £ per year.
Overview
Hours: 20 hours (the salary will be pro-rated based on the full-time equivalent of £27,414.40)
Location: Essex House, Stevenage - This role is office based.
Shift Pattern: Monday - Friday 4PM - 8PM
Why Join #Teameurochange
At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler.
Branch Support Consultant employer: eurochange
Contact Detail:
eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Support Consultant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at eurochange on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common call handler scenarios. Think about how you'd handle tricky customer queries and show off your problem-solving skills!
✨Tip Number 3
Dress the part! Even if it’s an office-based role, looking smart can boost your confidence and make a great first impression when you walk in for that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at eurochange. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Branch Support Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Branch Support Consultant role. Highlight your relevant experience and skills that align with our mission at eurochange. We want to see how you can contribute to making foreign exchange better and simpler!
Show Your Passion: Let your enthusiasm shine through in your written application! We’re all about people, so share why you’re excited about joining #Teameurochange and how you can bring that passion to the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Branch Support Consultant position. We can’t wait to hear from you!
How to prepare for a job interview at eurochange
✨Know Your Stuff
Before the interview, make sure you understand what eurochange does and their mission to simplify foreign exchange. Familiarise yourself with their services and think about how your skills as a Branch Support Consultant can contribute to their goals.
✨Show Your People Skills
As a Call Handler, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your ability to connect with people and provide excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. Practice responding to scenarios where you might need to handle a difficult customer or manage multiple calls at once. This shows your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you gauge if eurochange is the right fit for you.