At a Glance
- Tasks: Engage customers and drive sales in a vibrant retail environment.
- Company: Join eurochange, a leading foreign currency provider passionate about travel and customer service.
- Benefits: Enjoy flexible hours, 28 days holiday, high street discounts, and a supportive work culture.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Be part of a fun, inclusive team that values your unique personality and contributions.
- Qualifications: 1 year of retail, cash handling, and customer service experience required.
Join to apply for the Retail Sales Assistant role at eurochange
Join to apply for the Retail Sales Assistant role at eurochange
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This range is provided by eurochange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Hours: 22 hours , 3 months contract
Location: Bullring Shopping Centre,Birmingham,West Midlands,B5 4BL
Why join #Teameurochange
Here at eurochange, we’re all about people and that includes you! We\'re a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time.
So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you\'re free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way!
Your quest as a Retail Sales Assistant
Are you someone who loves working in Sales, if giving good customer service comes natually to you, who enjoys everything to do with travelling and wants to be a key part in the countries travel plans?
If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales orientated, and enthusiastic Retail Sales Advisors to help us continue our mission to be the best foreign currency provider in the UK.
A Retail Sales Advisor position with us is as challenging as it is rewarding. However, if you are able to treat customers equally and fairly by being friendly and engaging, whilst achieving KPI’s & targets with our full training and support, then we want to hear from you! Our Retail Sales Advisors work a mixture of weekdays, weekends and Bank Holidays. Some of our branches also work into the weekends.
Explore How You’ll Support Our Purpose…
Above all else, we want you to be the face of our business by bringing your own spark and personality to build customer relationships that last. As a frontline Retail Sales Advisor, your contribution will be crucial to our success! Some of the key requirements are:
- Operating a foreign exchange bureau on a day-to-day basis; driving sales and profitability through excellent customer service.
- Maximising sales of all available products and services by effectively establishing our customers’ needs.
- Operating with honesty and integrity at all times.
- Being able to work effectively on your own.
- A willingness and desire to learn new things and develop yourself.
- Retail sales experience: 1 year (required)
- Cash handling experience: 1 year (required)
- Customer Service experience: 1 year (required)
- A friendly positive can do attitude.
- You must be approachable and friendly too!
- Colleague Rate on Travel Money!
- Friends and Family Discount
- 28 days holiday (inclusive of Bank Holidays)
- High Street Discounts
- Free mortgage advice (provided by a 3rd party)
- 24/7 Virtual GP service for you and your family.
- Company pension contribution
- Cycle to Work Scheme
- Employee Health, Wellbeing and Financial support through the Retail Trust
- Employee Assistance Programme - because you matter!
- Life Assurance
- Wagestream - access your already earned wages when you need it
- Additional holiday entitlement after 1 year!
- And much much more!
To be the UK’s go-to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Seniority level
Seniority level
Entry level
Employment type
Employment type
Part-time
Job function
Job function
Sales and Business DevelopmentIndustries
Retail
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#J-18808-LjbffrRetail Sales Assistant in Birmingham employer: Eurochange Ltd
At eurochange, we pride ourselves on being a supportive and inclusive employer, where every team member is valued and encouraged to bring their unique personality to work. Located in the vibrant Bullring Shopping Centre in Birmingham, our Retail Sales Assistants enjoy a dynamic work environment with excellent benefits, including generous holiday entitlement, travel discounts, and opportunities for personal growth. Join us to be part of a passionate team dedicated to making travel dreams come true while enjoying a fun and rewarding workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Birmingham
✨Tip Number 1
Familiarise yourself with eurochange's services and products. Understanding the foreign exchange market and the specific offerings of eurochange will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's in a casual conversation or during an interview, highlight your ability to connect with customers and provide excellent service, as this is crucial for the Retail Sales Assistant position.
✨Tip Number 3
Prepare to discuss your previous retail experience. Be ready to share specific examples of how you've successfully driven sales or handled cash transactions, as these are key aspects of the job that eurochange values.
✨Tip Number 4
Emphasise your willingness to learn and adapt. eurochange values employees who are eager to develop their skills, so express your enthusiasm for training opportunities and your commitment to personal growth within the company.
We think you need these skills to ace Retail Sales Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant retail sales experience, customer service skills, and any cash handling experience. Use specific examples to demonstrate how you've met targets or provided excellent service in previous roles.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for travel and customer service. Mention why you want to join eurochange specifically and how your values align with theirs. Be sure to express your enthusiasm for the role and the company culture.
Showcase Your Personality:In your application, let your personality shine through. eurochange values friendliness and approachability, so use a warm tone and share anecdotes that illustrate your positive attitude and ability to connect with customers.
Highlight Relevant Skills:Emphasise skills that are crucial for the Retail Sales Assistant role, such as effective communication, problem-solving, and the ability to work independently. Mention any specific achievements related to sales or customer satisfaction to stand out.
How to prepare for a job interview at Eurochange Ltd
✨Show Your Passion for Travel
Since eurochange is all about inspiring people to explore the world, make sure to express your love for travel during the interview. Share personal experiences or destinations you've enjoyed, and how they relate to the role.
✨Demonstrate Customer Service Skills
Highlight your previous customer service experience by providing specific examples of how you handled challenging situations or went above and beyond for customers. This will show that you understand the importance of excellent service in retail.
✨Be Friendly and Approachable
As a Retail Sales Assistant, being friendly and approachable is key. Practice your body language and tone of voice to ensure you come across as warm and welcoming. Remember, first impressions matter!
✨Prepare for Sales Scenarios
Expect to discuss sales techniques and how you would maximise sales of products and services. Prepare by thinking of strategies you’ve used in the past to meet targets and how you can apply them at eurochange.
