At a Glance
- Tasks: Support currency operations, ensuring accurate and timely service for branches and customers.
- Company: Join a friendly and inclusive team at eurochange, the UK's go-to travel money provider.
- Benefits: Enjoy 28 days holiday, high street discounts, and access to a virtual GP service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in foreign exchange while having fun and growing your skills.
- Qualifications: Attention to detail, problem-solving skills, and experience in customer service or logistics.
The predicted salary is between 28000 - 28000 £ per year.
Hours: 8am - 5pm
Location: Office Based - Essex House, Stevenage
Shift Pattern: Monday - Friday
Why Join #Teameurochange
At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Join Us as a Currency Consultant and Keep Our Network Moving
Do you thrive on precision, problem‑solving, and supporting teams behind the scenes? Are you passionate about delivering seamless service that keeps things running smoothly? As a Currency Consultant, you’ll play a key role in our Currency Team, helping us deliver accurate, timely, and compliant currency services that make foreign exchange better and simpler for everyone. Your work will directly impact our ability to keep shelves stocked and customers happy – making you a vital part of #Teameurochange.
Explore How You’ll Support Our Purpose
- Provide accurate, professional helpdesk support to branches and internal teams, resolving queries quickly to keep operations moving
- Process branch orders for currency and other products, ensuring deliveries are accurate, timely, and compliant with our standards
- Manage daily currency supply, working closely with couriers and suppliers to maintain efficient stock distribution and minimise delays
- Track, report, and escalate issues with stock levels or deliveries, helping protect branch performance and the customer experience
- Monitor the XTRIS system, updating settings and troubleshooting issues to ensure colleagues can serve customers without disruption
- Communicate clearly with internal and external stakeholders, building trusted relationships that enable smoother, more responsive service
- Liaise with our third‑party partners, understanding their brand requirements and ensuring our services meet their expectations
- Support accurate record–keeping for AML, GDPR, and compliance audits, ensuring we remain a trusted and legally compliant provider
- Complete daily tasks like day‑end processes and rate‑sending accurately, maintaining system integrity and financial accuracy
- Proactively identify recurring issues and opportunities for process improvement, helping us make currency management simpler and better for our colleagues and customers
- Share feedback and insights with the Currency Team Leader and Manager, contributing to the continuous improvement of our currency supply and operations
The Stand‑Out Qualities to Be Part of #Teameurochange
- Strong attention to detail with a proactive approach to problem‑solving
- Experience in operations, logistics, or customer service roles
- Confident communicating with colleagues, suppliers, and service partners
- Good numerical skills and ability to handle currency accurately
- Proficiency in using Excel and internal systems
- Calm and methodical, even under pressure or time constraints
- Enthusiasm to learn, adapt, and grow in a fast‑paced environment
- Experience working with client accounts or handling stock is a plus
Our Perks Are Out of This World!
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access your earned wages when you need it
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance
- …and much more!
Our Vision
To be the UK’s go‑to travel money provider, adding value to every customer’s journey.
Our Purpose
Foreign exchange… but better, simpler & more convenient. We’re the trusted inspirational experts.
Our Values
- We Strive
- We Trust
- We’re Aspirational
- We’re Responsible
- We’re Sincere
Ready to help keep our branches stocked, our operations smooth, and our customers happy? Apply today and join #Teameurochange!
Currency Team Consultant employer: Eurochange Ltd
At eurochange, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to be their authentic selves. As a Currency Team Consultant based in our Stevenage office, you'll enjoy a range of benefits including 28 days of holiday, high street discounts, and access to a 24/7 virtual GP service, all while contributing to a purpose-driven team that values precision and innovation. Join us to not only advance your career but also to be part of a community that celebrates hard work and fun in equal measure.
StudySmarter Expert Advice🤫
We think this is how you could land Currency Team Consultant
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Eurochange Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Currency Team Consultant
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Eurochange Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Eurochange Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Eurochange Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Eurochange Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Eurochange Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Eurochange Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
