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- Tasks: Assist customers at the trade counter and deliver products using company vehicles.
- Company: Join Eurocell, a leading stock market listed company in uPVC products.
- Benefits: Enjoy a competitive salary, healthcare plan, and discounts at popular retailers.
- Why this job: Be part of a dynamic team with great career growth and work-life balance.
- Qualifications: Passion for customer service, valid driving license, and IT skills required.
- Other info: Flexible working hours with occasional Saturdays and a Christmas shutdown.
The predicted salary is between 23900 - 27900 £ per year.
ROLE: Trade Counter Assistant / Driver
HOURS: 44 per Week 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Saturday Rota
SALARY: £27,936 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £31,536 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don\’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards – including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays – normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Trade Counter Assistant / Driver employer: Eurocell
Contact Detail:
Eurocell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver
✨Tip Number 1
Familiarise yourself with Eurocell's product range and services. Understanding the specifics of uPVC products will not only boost your confidence but also help you engage effectively with customers, showcasing your knowledge during any interactions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since the role focuses heavily on delivering exceptional service, be prepared to share examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
If you have experience with route planning or driving, make sure to mention it. Being able to demonstrate your organisational skills and safe driving record can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Eurocell if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Trade Counter Assistant position.
We think you need these skills to ace Trade Counter Assistant / Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trade Counter Assistant / Driver role. Emphasise any customer service experience, driving qualifications, and familiarity with stock management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've successfully engaged with customers or achieved sales targets in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, IT proficiency, and any experience with MS Office or industry-standard software like SAP. If you have a FLT licence or experience in a similar environment, make sure to include that too.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Eurocell
✨Show Your Customer Service Skills
As a Trade Counter Assistant, exceptional customer service is key. Be prepared to share examples of how you've successfully engaged with customers in the past, demonstrating your ability to communicate effectively and resolve issues.
✨Demonstrate Your Product Knowledge
Familiarise yourself with Eurocell's products and services before the interview. Showing that you understand the industry and can confidently discuss product features will impress the interviewers and highlight your enthusiasm for the role.
✨Highlight Your Organisational Skills
The role requires good organisational skills for tasks like route planning and stock management. Be ready to discuss how you prioritise tasks and manage your time effectively, perhaps by sharing specific examples from previous roles.
✨Prepare for Practical Questions
Expect questions that assess your hands-on approach and problem-solving abilities. Think about scenarios where you've had to think on your feet or adapt to changing circumstances, especially in a team environment.
