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- Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving sales targets.
- Company: Join Eurocell, the market leader in uPVC products with a supportive culture.
- Benefits: Enjoy competitive salary, bonuses, healthcare plan, and discounts.
- Why this job: Make a real impact while developing your career in a thriving environment.
- Qualifications: Passion for customer service, strong organisational skills, and IT proficiency required.
- Other info: Flexible hours, Christmas shutdown, and excellent growth opportunities await you.
The predicted salary is between 28740 - 33540 £ per year.
HOURS: 44 per Week - 12 Months Fixed Term, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £28,740 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £33,540 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence.
Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus
- Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR BRANCH SUPERVISORS DO:
- Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
- Provide exceptional customer service and support to new and existing customers
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Support the Branch Manager to ensure team complete actions and activities on time, and in full
- Ensure Branch team compliance with Health and Safety, company policies and procedures
- Undertake stocktakes and audits
- Maintain maintenance records for Branch vehicles
- Conduct Branch housekeeping for front of house, warehousing and merchanting
WHAT WE NEED FROM OUR BRANCH SUPERVISORS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- The ability to cover for the Branch Manager when required
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR BRANCH SUPERVISORS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Branch Supervisor in Grantham employer: Eurocell
Contact Detail:
Eurocell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Grantham
✨Tip Number 1
Get to know the company inside out! Research Eurocell's values, products, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales targets. Think about examples from your past experiences that demonstrate your hands-on approach and ability to lead a team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Supervisor in Grantham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and the building industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering excellence and making a difference.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or supervisory roles. We love seeing how your skills align with what we need, so don’t be shy about showcasing your achievements and how they relate to the Branch Supervisor role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Eurocell!
How to prepare for a job interview at Eurocell
✨Know the Company Inside Out
Before your interview, take some time to research Eurocell. Understand their products, values, and what makes them a leader in the uPVC market. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can lead by example and ensure that your team delivers the same high standards.
✨Demonstrate Your Leadership Qualities
Think about times when you've successfully led a team or project. Be ready to discuss your hands-on approach and how you motivate others. Eurocell is looking for someone who can support the Branch Manager and drive sales, so showcasing your leadership skills will be crucial.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the branch operations, team dynamics, and growth opportunities within Eurocell. This shows that you're not only interested in the job but also in how you can contribute to the company's success.
