Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers at the trade counter and deliver products with a smile.
- Company: Join Eurocell, a leading name in uPVC products with a vibrant team culture.
- Benefits: Enjoy competitive pay, healthcare, bonuses, and discounts on high street brands.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Passion for customer service and a valid driving licence required.
- Other info: Great career growth opportunities and a fun team atmosphere await you!
The predicted salary is between 23900 - 27800 £ per year.
ROLE: Trade Counter Assistant / Driver
HOURS: 24 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £27,936 basic salary per year Pro Rata
BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance
We offer a FREE Healthcare plan for all our employees, exceptional monthly Branch Bonus, industry leading induction and training programmes, and excellent opportunities to grow with us, and progress your career. Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Trade Counter Assistant in Dumfries employer: Eurocell
Contact Detail:
Eurocell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Dumfries
✨Tip Number 1
Get to know the company inside out! Research Eurocell's values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experience aligns with the Trade Counter Assistant role. We want you to feel confident and ready to shine!
✨Tip Number 3
Show your personality! When you're chatting with the team, let your enthusiasm for customer service and teamwork come through. They’re looking for someone who fits in well with their dynamic culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can help you stand out from the crowd.
We think you need these skills to ace Trade Counter Assistant in Dumfries
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Trade Counter Assistant role. Highlight any customer service experience and your ability to work in a team, as these are key for us.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your passion for customer service and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Skills: Don’t forget to mention your IT skills and any relevant experience with stock management or driving. We love candidates who can hit the ground running, so make sure to showcase what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Eurocell. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Eurocell
✨Know Your Products
Familiarise yourself with the uPVC products Eurocell offers. Being able to confidently discuss product features and benefits will show your passion for the role and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this is crucial for a Trade Counter Assistant.
✨Demonstrate Team Spirit
Eurocell values teamwork, so be ready to share experiences where you've successfully collaborated with others. Highlight your ability to support colleagues and contribute positively to a team environment.
✨Be Ready to Discuss Logistics
Since the role involves driving and route planning, brush up on your organisational skills. Be prepared to talk about how you would manage deliveries efficiently while ensuring safety and compliance with company policies.
