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- Tasks: Assist customers at the trade counter and deliver products using company vehicles.
- Company: Join Eurocell, a leading stock market-listed company in uPVC products.
- Benefits: Enjoy a competitive salary, free healthcare, and generous holiday allowance.
- Why this job: Be part of a dynamic team with opportunities for career growth and work-life balance.
- Qualifications: Passion for customer service, valid driving license, and IT skills required.
- Other info: No Sunday work, Christmas shutdown, and excellent training provided.
The predicted salary is between 20800 - 24000 £ per year.
Trade Counter Assistant / Driver, Middlesbrough
Client:
Eurocell plc
Location:
Middlesbrough, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
22b34bcf2b11
Job Views:
5
Posted:
25.06.2025
Expiry Date:
09.08.2025
Job Description:
ROLE: Trade Counter Assistant
HOURS: 44 per Week -Permanent Role
SALARY: £26,basic salary per year
BONUS: Realistic total earning potential of up to £30,per year
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offera host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don\’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthlyBranch Bonus
- Our Trade Branch Network offers genuine opportunitiesto make a difference, and provides many exciting career pathways within Eurocell
HERE\’S WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary of £26, per year
- An excellent monthly bonus scheme, which added to your salary would be up to£30,per year
- 25 days holiday, plus statutory holidays – normally 33 days in total each year
- *NEW for * Free Healthcare plan for all employees
- *NEW for * Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Saturdays only on a rota, and no Sunday working!
- Our branches close at 4:30pm during the week, we respect your work/life balance!
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice,if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
- Industry leading induction and training programmes
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintaining branch standards – including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 25/06/2025 by TN United Kingdom
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Trade Counter Assistant / Driver employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the uPVC market and being able to discuss their offerings confidently will set you apart during interviews.
✨Tip Number 2
Highlight your customer service skills. Since the role involves direct interaction with customers, showcasing any previous experience in providing exceptional service can make a strong impression.
✨Tip Number 3
Prepare to discuss your organisational skills and ability to work in a team. The role requires managing stock and assisting colleagues, so examples of teamwork and organisation will be beneficial.
✨Tip Number 4
If you have a valid driving licence, make sure to mention it. As driving is a key part of the job, demonstrating your reliability and safety as a driver can strengthen your application.
We think you need these skills to ace Trade Counter Assistant / Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and sales. Mention any previous roles in trade, retail, or similar environments to show you understand the industry.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering exceptional customer service. Highlight your hands-on approach and how you can contribute to achieving sales targets at Eurocell.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as organisational abilities, IT proficiency, and a valid driving licence. If you have experience with stock management or working in a team, make sure to include that.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eurocell PLC
✨Show Your Customer Service Skills
As a Trade Counter Assistant, exceptional customer service is key. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to engage with customers and ensure they leave happy.
✨Know the Products
Familiarise yourself with Eurocell's uPVC products and services before the interview. Being able to discuss specific products and their benefits will show your enthusiasm for the role and your readiness to contribute to sales targets.
✨Demonstrate Teamwork
This role requires working closely with colleagues. Be ready to discuss your experience in team settings, highlighting how you’ve supported others and contributed to a positive work environment. This will show that you're a great fit for their team-oriented culture.
✨Highlight Your Driving Experience
Since driving is a part of the job, make sure to mention your driving experience and any relevant qualifications, such as a full driving licence. If you have experience with route planning or vehicle maintenance, be sure to bring that up as well.
