At a Glance
- Tasks: Assist customers at the trade counter and deliver products using company vehicles.
- Company: Join Eurocell, a leading stock market listed company in uPVC products.
- Benefits: Enjoy a competitive salary, healthcare plan, and discounts on high street retailers.
- Why this job: Be part of a dynamic team with great career growth and work/life balance.
- Qualifications: Passion for customer service, valid driving license, and IT skills required.
- Other info: Permanent role with 44 hours per week and occasional Saturday shifts.
ROLE: Trade Counter Assistant / Driver
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
HOURS: 44 per Week, 7am – 4:30pm, Monday to Friday, 8am – 12pm on a Rota – Permanent Role
SALARY: £27,936 basic salary, plus 10% zone allowance per year, totalling £30,730
BONUS/OTE: Realistic total earning potential of up to £34,330 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
We have a Christmas shutdown period
We only work occasional Saturdays, on a rota basis
We don\’t open our branches on Sundays
Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees
Exceptional monthly Branch Bonus Industry leading induction and training programmes
Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE COUNTER ASSISTANTS DO:
Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
Provide exceptional customer service and support to new and existing customers
Picking, loading and delivering products to customers via Eurocell\’s 3.5 tonne flatbed trucks and LWB vans
Responsible for route planning, safe driving and keeping the Company vehicle clean
Supporting the Branch Manager with actions and activities on time, in full
Compliance with Health and Safety, company policies and procedures
Ensure excellence in customer service, operational standards and Branch sales targets are achieved
Support the delivery of sales targets whilst developing and maintaining positive customer relationships
Assist with the delivery of branch operations
Provide support and assistance to Branch colleagues as required
Maintain branch standards – including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
Passion and energy to deliver exceptional customer service and achieve business targets
A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
Good organisational skills, with ability to prioritise and use own initiative
Confident IT user, with experience of MS Office and industry standard software eg SAP
A full and valid driving license is essential, and a FLT licence could be a distinct advantage
Previous branch stock take experience could be a distinct advantage
Comfortable to work in a small team and on occasion, alone
Experience within a similar role ideally in a trade xiskglj / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
You will be rewarded with a very competitive basic salary
10% Zone allowance
An excellent monthly bonus scheme
25 days holiday, plus statutory holidays – normally 33 days in total each year
Free Healthcare plan for all employees
Enhanced Maternity and Paternity benefit
Free Life Assurance Plan of 3x your Annual Salary
Christmas shutdown
Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
Company Pension Plan
Employee discount on Eurocell products
Discounts across many well-known online and high street retailers
A blend of training, including e-learning and on the job training to help your career development
Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
Colleague Referral Programme; we pay you for successfully referring people to join our team
Excellent opportunities to grow with us, and progress your career
Trade Counter Assistant / Driver employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the specifics of uPVC products will not only help you in customer interactions but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role requires exceptional customer service, be prepared to share examples of how you've successfully engaged with customers in previous roles.
✨Tip Number 3
Prepare to discuss your driving experience and route planning skills. As a driver, being able to talk about your safe driving record and how you manage deliveries efficiently will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. The job involves working closely with colleagues, so expressing your ability to work well in a team and support others will resonate well with the hiring managers.
We think you need these skills to ace Trade Counter Assistant / Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and sales. Emphasise any previous roles in trade, retail, or similar environments, and include specific achievements that demonstrate your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your hands-on approach. Mention your driving licence and any relevant qualifications, such as an FLT licence, to stand out. Be sure to express your enthusiasm for the role and the company.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Trade Counter Assistant role, such as organisational skills, IT proficiency, and the ability to work both independently and as part of a team. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is important in this role. Consider asking a friend to review it as well.
How to prepare for a job interview at Eurocell PLC
✨Show Your Customer Service Skills
As a Trade Counter Assistant, exceptional customer service is key. Be prepared to share examples of how you've successfully engaged with customers in the past, demonstrating your ability to communicate effectively and resolve issues.
✨Demonstrate Your Product Knowledge
Familiarise yourself with uPVC products and the building industry before the interview. Showing that you have a basic understanding of the products Eurocell offers will impress the interviewers and highlight your enthusiasm for the role.
✨Highlight Your Organisational Skills
The role requires good organisational skills, so be ready to discuss how you prioritise tasks and manage your time effectively. Share specific examples from previous jobs where you successfully handled multiple responsibilities.
✨Prepare for Practical Questions
Expect questions about route planning and safe driving, as these are crucial for the role. Think about your previous driving experiences and be ready to explain how you ensure safety and efficiency while on the road.