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- Tasks: Assist customers at the trade counter and deliver products with our vans.
- Company: Join Eurocell, a leading name in uPVC products and a dynamic workplace.
- Benefits: Enjoy competitive pay, bonuses, healthcare, and discounts on products.
- Why this job: Be part of a supportive team and make a real impact in customer service.
- Qualifications: Passion for customer service and a valid driving licence required.
- Other info: Great career growth opportunities and a fun work environment.
The predicted salary is between 1860 - 2080 £ per month.
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Role:
- Hours: 22 per week – permanent role, between 7am – 4:30pm Monday to Friday, 8am – 12pm Saturday rota.
- Salary: £27,936 basic salary per year pro rata.
- Bonus/OTE: Realistic total earning potential up to £31,536 per year pro rata.
- Benefits: Healthcare Cash Plan, 3x salary life assurance, high street discounts, staff discount.
- Base: Site based.
Responsibilities:
- Hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations.
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
- Provide exceptional customer service and support to new and existing customers.
- Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans.
- Responsible for route planning, safe driving and keeping the Company vehicle clean.
- Supporting the Branch Manager with actions and activities on time, in full.
- Compliance with Health and Safety, company policies and procedures.
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
- Support the delivery of sales targets whilst maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to Branch colleagues as required.
- Maintain branch standards – including warehouse and stock management, front-of-house cleanliness and point of sale.
Qualifications:
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
- Good organisational skills, with ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry standard software eg SAP.
- A full and valid driving licence is essential, and a FLT licence could be a distinct advantage.
- Previous branch stock-take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion, alone.
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage.
What We Offer:
- You will be rewarded with a very competitive basic salary.
- An excellent monthly bonus scheme.
- 25 days holiday, plus statutory holidays – normally 33 days in total each year.
- Free Healthcare plan for all employees.
- Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Christmas shutdown.
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including e-learning and on-the-job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
- Excellent opportunities to grow with us, and progress your career.
Seniority Level: Entry level
Employment Type: Part-time
Job Function: Management and Manufacturing
Industry: Retail
Trade Counter Assistant / Driver in Sheffield employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurocell. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about examples from your past experiences that highlight your skills and how you can contribute to achieving those sales targets.
✨Tip Number 3
Dress the part! Even though it’s a trade counter role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant / Driver in Sheffield
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and sales in your application. Share examples of how you've gone above and beyond to help customers in the past. We love a hands-on approach!
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a trade or retail environment before. Use keywords from the job description to show that you're a perfect fit for our team.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you want to join Eurocell and what you can bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Eurocell PLC
✨Know Your Products
Familiarise yourself with Eurocell's uPVC products and their features. Being able to confidently discuss product knowledge during the interview will show your enthusiasm and readiness to engage with customers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily focuses on customer satisfaction.
✨Show Your Team Spirit
Since this role involves working closely with the Branch Manager and colleagues, be ready to share experiences that highlight your ability to work well in a team. Discuss how you’ve supported teammates in achieving common goals.
✨Highlight Your Driving Experience
Make sure to mention your driving experience and any relevant licences you hold. If you have experience with route planning or driving commercial vehicles, bring that up to demonstrate your suitability for the delivery aspect of the role.
