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For Companies At a Glance
- Tasks: Assist customers at the trade counter and deliver products with our vans.
- Company: Join Eurocell, a leading company in uPVC products with a dynamic team.
- Benefits: Enjoy competitive salary, free healthcare, and 25 days holiday plus bank holidays.
- Why this job: Be part of a successful team and grow your career in a supportive environment.
- Qualifications: Passion for customer service and a valid driving licence required.
- Other info: Great training opportunities and employee discounts available.
The predicted salary is between 27936 - 31536 £ per year.
Hours: 24 per week – Permanent role, Between 7am‑4:30pm, Monday to Friday, 8am‑12pm on a Saturday rota.
Salary: £27,936 basic salary per year. Pro‑Rata bonus/OTE: realistic total earnings potential of up to £31,536 per year.
About the Company
Eurocell is a stock market listed Plc and the market leader for uPVC products within the building industry. We are successful, dynamic, ambitious and looking for great team players to grow with us.
Responsibilities
- Our Trade Counter Assistants are hands‑on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day‑to‑day branch operations.
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
- Provide exceptional customer service and support to new and existing customers.
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
- Responsible for route planning, safe driving and keeping the company vehicle clean.
- Supporting the Branch Manager with actions and activities on time, in full.
- Compliance with Health and Safety, company policies and procedures.
- Ensure excellence in customer service, operational standards and branch sales targets are achieved.
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to branch colleagues as required.
- Maintain branch standards – including warehouse and stock management, front‑of‑house cleanliness and point of sale.
Qualifications
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands‑on, customer‑focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins whilst ensuring our customers always walk away happy.
- Good organisational skills, with the ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry standard software such as SAP.
- A full and valid driving licence is essential; an FLT licence could be a distinct advantage.
- Previous branch stock take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion alone.
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage.
Benefits
- Christmas shutdown period.
- Occasional Saturdays on a rota basis.
- No branch opening on Sundays.
- Branch closes at 4:30pm during the week.
- FREE Healthcare plan for all employees.
- Exceptional monthly Branch Bonus.
- Industry‑leading induction and training programmes.
- Excellent opportunities to grow with us and progress your career.
- 25 days holiday, plus statutory holidays (normally 33 days total).
- Free Life Assurance Plan of 3x your Annual Salary.
- Enhanced Maternity and Paternity benefit.
- Option to join the Eurocell Share Save Scheme at discounted rates.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well‑known online and high‑street retailers.
- A blend of training, including e‑learning and on‑the‑job training to help your career development.
- Care First Employee Assistance Programme – available 24 hours a day, 365 days a year for confidential support and advice.
- Colleague Referral Programme – we pay you for successfully referring people to join our team.
Trade Counter Assistant / Driver in Portsmouth employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Driver in Portsmouth
✨Tip Number 1
Get to know Eurocell! Research the company, its products, and its culture. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your ability to handle queries and provide exceptional service. Role-play with a friend if you can!
✨Tip Number 3
Show off your driving skills! If you have experience driving similar vehicles, mention it during your chat. Being confident about your driving abilities can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Eurocell team. Don’t miss out on this opportunity!
We think you need these skills to ace Trade Counter Assistant / Driver in Portsmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and achieving sales targets.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in trade or retail environments. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eurocell PLC
✨Know Your Products
Familiarise yourself with Eurocell's uPVC products and their benefits. Being able to confidently discuss product features and how they meet customer needs will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on customer satisfaction.
✨Demonstrate Your Driving Experience
Since driving is a key part of the job, be ready to talk about your driving experience. Highlight any relevant qualifications, like your full driving licence, and share stories that showcase your safe driving and route planning skills.
✨Emphasise Teamwork and Initiative
Eurocell values team players, so be prepared to discuss how you work well in a team and also take initiative when needed. Share examples of how you've supported colleagues or contributed to achieving team goals in previous roles.
