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For Companies At a Glance
- Tasks: Assist customers, manage sales, and deliver products while ensuring top-notch service.
- Company: Join Eurocell, a leading name in uPVC products with a dynamic team culture.
- Benefits: Enjoy competitive pay, bonuses, healthcare, and discounts on high street brands.
- Why this job: Be part of a successful team and grow your career in a supportive environment.
- Qualifications: Passion for customer service, good organisational skills, and a valid driving licence.
- Other info: Flexible hours, Christmas shutdown, and excellent training opportunities await you.
The predicted salary is between 28740 - 36414 £ per year.
Overview
ROLE: Trade Counter Assistant / Driver
HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a rota - Permanent Role
SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata
BONUS/OTE: Realistic total earning potential of up to £36,414 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Benefits
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
- We offer a FREE Healthcare plan for all our employees
- Exceptional monthly Branch Bonus
- Industry leading induction and training programmes
- Excellent opportunities to grow with us, and progress your career
What Our Trade Counter Assistants Do
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
What We Need From Our Trade Counter Assistants
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software e.g. SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
What We Offer Our Trade Counter Assistants
- You will be rewarded with a very competitive basic salary
- 10% Zone allowance
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
Branch Supervisor in London employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurocell. Understand their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Trade Counter Assistant role.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past jobs where you went above and beyond for a customer. This is key for the Trade Counter Assistant position, so make sure to highlight these experiences during your chat.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Branch Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to our success.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we need in a Trade Counter Assistant!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Eurocell PLC
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Eurocell is all about uPVC products, so being able to confidently discuss their features and benefits will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this is key for a Trade Counter Assistant.
✨Demonstrate Team Spirit
Since you'll be working closely with the Branch Manager and colleagues, be ready to talk about your experience in team settings. Highlight how you’ve supported your teammates and contributed to achieving sales targets.
✨Be Ready to Drive
As driving is part of the job, ensure you have your full and valid driving licence details ready. You might also want to mention any previous experience with route planning or delivering products, as this could set you apart from other candidates.
